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Start Date	Description	Technician	Amount
2018-11-02	THE VEHICLE WAS TOWED IN. CUSTOMER STATES THE ENGINE WILL CRANK BUT NOT START, PLEASE CHECK AND ADVISE. TECHNICIAN CHECKED AND FOUND THERE TO BE NO SPARK, NO FUEL PRESSURE, AND NO INJECTOR PULSE. TECHNICIAN CHECKED AND FOUND THE ASD AND FUEL PUMP RELAYS ARE NOT SENDING SIGNALS OUT. TECHNICIAN CONTINUED TESTING AND FOUND THE SIGNAL WIRE TO ENERGIZE BOTH RELAYS FROM THE PCM WAS NOT SENDING THE PROPER GROUND SIGNAL. TECHNICIAN CHECKED THE WIRE FROM BOTH ENDS AND FOUND THE WIRE TO BE GOOD, TECHNICIAN MONITORED THE SIGNAL DIRECTLY OUT OF THE PCM AND FOUND THE SIGNAL IS GOOD AND STRONG. TECHNICIAN FOUND THERE TO BE A SPLICE CONNECTION ON THE WIRE AT THE FUEL PUMP RELAY AND FOUND WHEN THAT CONNECTION WAS WIGGLED THE SIGNAL CAME THROUGH STRONG ON BOTH RELAYS AND THE SYSTEM STARTED WORKING AS DESIGNED. TECHNICIAN RECOMMENDS TIGHTEN THE CONNECTION FOR THE SIGNAL WIRE AT BOTH RELAYS, AND REPLACE BOTH 5 PIN RELAYS DUE TO THE LOOSE CONNECTION. TECHNICIAN PERFORMED ABOVE LISTED WORK AND TEST DROVE TO FIND THE SYSTEM IS NOW WORKING AS DESIGNED.	RUSSELL HUDSON	$151.85
Sub-total			$151.85
Hazardous Materials Disposal			$6.83
Shop Supplies			$835
Sub-total			$167.03
Tax ($6.85%)			$10.40
Total			$177.43

Payments

Total Payments To Date			$177.43
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap