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Start Date	Description	Technician	Amount
2018-11-15	COURTESY INSPECTION (FREE)	TREY GALE	$0.00
2018-11-20	CUSTOMER STATES, THE POWER STEERING IS WHINING AND LOSING ASSIST WHILE TURNING. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, THE POWER STEERING PUMP IS WEAK AND ON ITS WAY OUT.	TYLER SPANGLER	$347.65
2018-12-04	CUSTOMER STATES, THEY WERE DRIVING WHEN THEY LOST ALL POWER TO THE VEHICLE. TECHNICIAN NOTES, WHEN HOOKED TO THE ALTERNATOR TESTER THE ALTERNATOR FAILED THE LOAD TEST AND NEEDS TO BE REPLACED.	TYLER SPANGLER	$446.05
2018-11-15	DIAGNOSTIC TEST - OIL LEAK	TREY GALE	$62.18
2018-11-19	TECHNICIAN NOTES, ONE OF THE TWO OIL LEAKS IS COMING FROM THE FRONT VALVE COVER. TECHNICIAN RECOMMENDS REPLACING THE VALVE COVER GASKET.	TYLER SPANGLER	$156.81
2018-12-05	TECHNICIAN NOTES, THE SECOND OIL LEAK IS A DRIPPING LEAK COMING FROM THE VCM OIL SWITCH AND THE VARIABLE VALVE TIMING ACTUATOR (SPOOL VALVE). TECHNICIAN RECOMMENDS REPLACING THE SWITCH AND ACTUATOR. CUSTOMER WOULD LIKE TO KEEP REPAIR COSTS DOWN AND IS REQUESTING WE CHANGE THE GASKETS WITHOUT THE VVT ACTUATOR AND OIL SWITCH. NOT ALL GASKETS ARE SERVICEABLE, PLEASE REPLACE THE NON SERVICEABLE GASKETS AND O-RINGS WITH SILICONE OR GENERIC O-RINGS.	TYLER SPANGLER	$347.90
Sub-total			$1,360.58
Hazardous Materials Disposal			$48.26
Shop Supplies			$49.11
Sub-total			$1,457.95
Tax ($6.85%)			$93.20
Total			$1,551.15

Payments

Total Payments To Date			$1,551.15
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap