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Start Date	Description	Technician	Amount
2018-11-19	ALIGNMENT - FRONT END	JONATHAN TAYLOR	$74.99
2018-11-19	COURTESY INSPECTION (FREE) - TECHNICIAN NOTES, THE OIL CHANGE IS OVER DUE BY THE STICKER, THE WINDSHIELD IS CRACKED, THE TRANSMISSION FLUID IS STARTING TO GET DARK, COOLANT IS LOW AND LOOKS LIKE IT IS LOSING FLUID PAST THE CAP, THE POWER STEERING FLUID IS SLIGHTLY DARK AND LOW DUE TO A SLOW LEAK ON THE PUMP, THE AIR FILTER AND CABIN AIR FILTER ARE DIRTY, THE TUNE UP AND TIMING BELT WILL BE DUE SOON, AND BOTH FRONT TIRES ARE LOW ENOUGH THEY SHOULD BE REPLACED, THE RIGHT FRONT IS SHOWING CORDS. CUSTOMER HAS BEEN INFORMED AND HAS DECLINED FURTHER REPAIRS AT THIS TIME.	JONATHAN TAYLOR	$0.00
2018-11-19	CUSTOMER STATES, THE VEHICLE SHAKES WHILE BRAKING. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, THE FRONT BRAKE ROTORS ARE WARPED. POSSIBLY THE REAR AS WELL, BUT NOT AS BAD. TECHNICIAN RECOMMENDS REPLACING THE FRONT BRAKE PADS AND ROTORS.	JONATHAN TAYLOR	$0.00
2018-11-19	CUSTOMER STATES, THERE IS A CLUNKING NOISE IN THE FRONT WHEN YOU HIT BUMPS OR GO THROUGH DIPS. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, WE WERE UNABLE TO DUPLICATE THE CONCERN AT THIS TIME.	JONATHAN TAYLOR	$0.00
2018-11-19	FRONT BRAKE PADS AND ROTORS STANDARD REPLACEMENT, CHECK AND MEASURE ROTORS, CLEAN AND LUBRICATE CALIPERS AND SLIDERS. (MUST VERIFY APPLICATION AND PRICING APPLIES TO SELECTED VEHICLE)	JONATHAN TAYLOR	$332.73
2018-11-19	LIGHT BULB REPLACEMENT (1) - LEFT BRAKE LIGHT BULB.	JONATHAN TAYLOR	$11.99
Sub-total			$419.71
Hazardous Materials Disposal			$18.89
Shop Supplies			$23.08
Sub-total			$461.68
Tax ($6.85%)			$28.75
Total			$490.43

Payments

Total Payments To Date			$490.43
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap