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Start Date	Description	Technician	Amount
2018-11-20	BG - OIL CHANGE - BETTER (INCLUDES BG SYNTHETIC ADDITIVE) RECOMMENDED SERVICE INTERVAL IS 5,000 MILES. PRICE DISPLAYED IS UP TO 5 QUARTS.	TYLER SPANGLER	$49.99
2018-11-20	CUSTOMER STATES, THE CHECK ENGINE LIGHT IS ON. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, THE CHECK ENGINE LIGHT CODE IS A P0016 FOR INTAKE CAMSHAFT POSITION. TECHNICIAN RECOMMENDS REMOVING THE VALVE COVER TO INSPECT THE TIMING CHAIN AND VERIFY IT IS OFF THE TIMING BEFORE REPLACING THE TIMING CHAIN. ONCE THE VALVE COVERS WERE DISASSEMBLED, TECHNICIAN NOTES, THE MARKS ON THE TIMING CHAIN ARE NOT LINED UP WHERE THEY NEED TO BE. TECHNICIAN RECOMMENDS REPLACING THE TIMING CHAIN.	TYLER SPANGLER	$1,020.94
Sub-total			$1,070.93
Hazardous Materials Disposal			$48.19
Shop Supplies			$49.11
Sub-total			$1,168.23
Tax ($6.85%)			$73.36
Total			$1,241.59

Payments

Total Payments To Date			$1,241.59
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap