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Start Date	Description	Technician	Amount
2018-12-04	LIGHT BULB REPLACEMENT (1) - RIGHT REAR BRAKE LIGHT BULB. TECHNICIAN NOTES, THE BULB WAS BURNT OUT AND CREATED EXCESSIVE HEAT, MELTING THE LIGHT BULB SOCKET INTO THE HOUSING. WE WERE ABLE TO REMOVE THE TAIL LIGHT HOUSING AND GET THE SOCKET TO BRAKE FREE USING PLIERS. THE BULB STILL WOULDN'T ILLUMINATE. TECHNICIAN PULLED APART THE HOUSING AND WAS ABLE TO VERIFY THERE IS A SMALL PIECE OF THE PLASTIC SOCKET BLOCKING THE CONTACT POINT ON THE SOCKET TO THE HOUSING TO GET POWER. TECHNICIAN WAS ABLE TO REMOVE THE PLASTIC AND CLEAN IT UP ENOUGH TO MAKE CONTACT. ONCE REINSTALLED THE BULB FUNCTIONS AS DESIGNED.	TREY GALE	$60.09
Sub-total			$60.09
Shop Supplies			$3.31
Sub-total			$63.40
Tax ($6.86%)			$4.12
Total			$67.52

Payments

Total Payments To Date			$67.52
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap