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Start Date	Description	Technician	Amount
2018-12-06	COURTESY INSPECTION (FREE)	TREY GALE	$0.00
2018-12-06	CUSTOMER STATES THE ENGINE WILL RANDOMLY NOT START, PLEASE CHECK AND ADVISE. TECHNICIAN CHECKED AND WAS ABLE TO DUPLICATE THE CONCERN, AND FIRST FOUND THE BATTERIES TO BE DEAD. TECHNICIAN CHARGED BATTERIES AND BEGAN DIAGNOSIS. TECHNICIAN FOUND THERE TO BE A .50 AMP DRAW AFTER LETTING ALL MODULES SHUT DOWN AND GO TO SLEEP. TECHNICIAN STATES ANY THING OVER .25 IS CONSIDERED EXCESSIVE. TECHNICIAN PERFORMED DIAGNOSIS ON PARASITIC DRAW AND FOUND THE DRAW GOES AWAY AFTER PULLING THE CLUSTER/RADIO FUSE. TECHNICIAN THEN DISCONNECTED THE CLUSTER AND FOUND THE DRAW TO CEASE WITH THE CLUSTER DISCONNECTED. TECHNICIAN REQUESTED THE USE OF ANOTHER INSTRUMENT CLUSTER IN THE INTEREST OF BEING THOROUGH TO FURTHER TEST. TECHNICIAN NOTED THE DRAW TO STILL BE PRESENT WITH THE TEST CLUSTER INSTALLED AND CONTINUED DIAGNOSIS. TECHNICIAN DISCONNECTED THE CLUSTER CIRCUITS ONE AT A TIME TO NARROW DOWN THE SYSTEMS THAT ARE FED THROUGH THE CLUSTER. TECHNICIAN DIS CONNECTED THE HORN SWITCH TO AIR BAG CIRCUIT AND FOUND THE DRAW TO CEASE ONCE AGAIN. TECHNICIAN RE CONNECTED ALL COMPONENTS AND WENT STRAIGHT TO THE HORN SWITCH AT THE AIR BAG TO TEST. TECHNICIAN FOUND THE HORN SWITCH TO BE SHORTED TO GROUND AND IS SENDING A SIGNAL THAT IS KEEPING THE CLUSTER AWAKE THUS CAUSING THE DRAW. TECHNICIAN FURTHERED DIAGNOSIS ON THE HORN CIRCUIT TO FIND THE HORN FUSE IS BLOWN AND BOTH HIGH AND LOW TONE HORN ASSEMBLIES ARE ALSO SHORTED AND INOPERATIVE. TECHNICIAN RECOMMENDS REPLACE AIR BAG/ HORN ASSEMBLY, FUSE, AND BOTH HORNS AND RE CHECK.	RUSSELL HUDSON	$604.82
Sub-total			$604.82
Shop Supplies			$33.27
Sub-total			$638.09
Total			$638.09

Payments

Total Payments To Date			$638.09
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap