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Start Date	Description	Technician	Amount
2018-12-10	CUSTOMER STATES, THE HEATER DOESN'T WORK. PLEASE CHECK AND ADVISE. TECHNICIAN PERFORMED DIAGNOSIS AND VERIFIED THE COOLANT LEVEL IS FULL, THE ENGINE IS COMING UP TO AND MAINTAINING OPERATING TEMPERATURE. THE BLOWER MOTOR IS COMING ON, BUT THE MODE WILL NOT BLOW AIR THROUGH CENTER VENTS AND THE AIR IS BLOWING OUT AT ABOUT 70 DEGREES COMMANDED FULL HOT. TECHNICIAN CHECKED AND FOUND THE LINKAGES BETWEEN THE MOTORS TO CONTROL THE DOORS TO BE POPPED OUT OF PLACE AND VERY DIRTY WHICH CAUSED THE AIR TO NOT BLOW FROM THE CENTER VENT, AND PARTIALLY CLOSING THE TEMPERATURE DOOR. TECHNICIAN ALSO TESTED THE TEMPERATURE BLEND DOOR ACTUATOR AND FOUND IT TO BE INTERMITTENTLY HANGING UP AND WILL NOT SWEEP FULLY. TECHNICIAN RECOMMENDS REMOVE, CLEAN, AND RE LUBRICATE ALL LINKAGES AND GEARS ON THE BLEND AND MODE DOORS AND REPLACE THE TEMPERATURE MODE ACTUATOR.	RUSSELL HUDSON	$284.12
Sub-total			$284.12
Shop Supplies			$15.63
Sub-total			$299.75
Tax ($6.85%)			$19.46
Total			$319.21

Payments

Total Payments To Date			$319.21
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap