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Start Date	Description	Technician	Amount
2018-12-17	CUSTOMER STATES THE HEATER IS INOPERATIVE, PLEASE CHECK AND ADVISE. TECHNICIAN CHECKED AND FOUND THE ANTIFREEZE LEVEL TO BE FULL, THE ENGINE IS COMING UP TO OPERATING TEMPERATURE. TECHNICIAN CHECKED TEMPERATURES ON THE HEATER CORE HOSES AND FOUND TEMPERATURES TO BE CORRECT GOING IN. TECHNICIAN NOTED AT FIRST TEST THERE WAS HIGH PRESSURE IN THE COOLING SYSTEM, TECHNICIAN RELEASED PRESSURE AND IT DID NOT RETURN DURING TESTING DURATION. TECHNICIAN MONITORED INSIDE TEMPERATURE AND FOUND IT TO BE AT 45 DEGREES WHEN COMMANDED AT FULL COLD, AND IT WENT TO 75 DEGREES WHEN COMMANDED TO FULL HOT. TECHNICIAN SPOKE WITH CHRYSLER ABOUT THE ISSUE AND CHRYSLER SUGGESTED TO REPLACE THE THERMOSTAT AND TO CHECK THE BLEND DOOR ACTUATOR CONTROL. TECHNICIAN FOUND THE CONTROL NOT SENDING FULL 0% - 100% COMMAND. TECHNICIAN ATTEMPTED A RE LEARN AND FOUND THE SAME RESULTS. TECHNICIAN RECOMMENDS REPLACE THE TEMPERATURE SWITCH AS WELL. TECHNICIAN RE CHECKED AND FOUND THE TEMPERATURE TO BE MOVING FULL RANGE AND WHEN COMMANDED HOT IT IS REACHING ABOUT 145 DEGREES.	TYLER SPANGLER	$260.76
Sub-total			$260.76
Shop Supplies			$14.34
Sub-total			$275.10
FUEL			$25.00
Total			$300.10

Payments

Total Payments To Date			$300.10
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap