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Start Date	Description	Technician	Amount
2018-12-18	BG - OIL CHANGE - BETTER (INCLUDES BG SYNTHETIC ADDITIVE) RECOMMENDED SERVICE INTERVAL IS 5,000 MILES. PRICE DISPLAYED IS UP TO 5 QUARTS.	TREY GALE	$49.99
2018-12-18	COURTESY INSPECTION (FREE) - TECHNICIAN NOTES, THE WINDSHIELD IS CRACKED, THE WIPER BLADES ARE STREAKY, THE REAR VIEW MIRROR MOUNTED ON THE WINDSHIELD IS MISSING, THE TIRES ARE AT 4/32" AND WILL NEED TO BE REPLACED SOON, THE FRONT MARKER LIGHTS ARE OUT AS WELL AS THE REVERSE LIGHTS, THE BRAKE FLUID IS GREEN AND DUE FOR SERVICE, THE RIGHT FRONT AXLE SEAL IS VERY WET AND STARTING TO FORM DRIPS, THE SERPENTINE BELT AND AC BELT ARE VERY CRACKED, THE TUNE UP IS DUE BY THE MILES ON THE TRUCK, THE FRONT ROTORS HAVE GROOVES AND ARE WARPED BUT THE PADS ARE AT 8/32" THE REAR DIFFERENTIAL IS STARTING TO GET DARK, AND THE CHECK ENGINE LIGHT IS ON WITH SEVERAL CODES. CUSTOMER HAS BEEN INFORMED OF THESE ISSUES AND HAS DECLINED FURTHER REPAIRS.	TREY GALE	$0.00
2018-12-18	TECHNICIAN NOTES, THE LEFT FRONT WHEEL BEARING HAS EXCESSIVE PLAY. TECHNICIAN RECOMMENDS REPLACING THE WHEEL HUB ASSEMBLY.	TREY GALE	$316.68
Sub-total			$366.67
Hazardous Materials Disposal			$16.50
Shop Supplies			$20.17
Sub-total			$403.34
Tax ($6.85%)			$25.12
Total			$428.46

Payments

Total Payments To Date			$428.46
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap