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Start Date	Description	Technician	Amount
2018-12-20	BG - OIL CHANGE - BETTER (INCLUDES BG SYNTHETIC ADDITIVE) RECOMMENDED SERVICE INTERVAL IS 5,000 MILES. PRICE DISPLAYED IS UP TO 5 QUARTS.	TREY GALE	$49.99
2018-12-20	COURTESY INSPECTION (FREE) - TECHNICIAN NOTES, THE WINDSHIELD WASHER PUMP IS LEAKING, THE DRIVERS LOW BEAM HEADLIGHT IS OUT AS WELL AS THE FOG LIGHT BULB, THE TRANSMISSION COOLER LINES HAVE A DRIPPING LEAK AND THE FLUID IS GETTING DARK AND SHOULD BE SERVICE SOON, THERE IS A LARGE OIL LEAK COVERING A GOOD PORTION OF THE ENGINE AND THE ENGINE OIL WAS BELOW THE LOW MARK ON THE DIP STICK BEFORE THE OIL CHANGE, THE AC BELT HAS SOME CRACKING IN IT, THE TUNE UP IS DUE BY THE MILES, THE FRONT BRAKE PADS ARE AT 2/32" AND CAN GO METAL ON METAL AT ANY POINT, THE REAR BRAKE PADS ARE AT 5/32", THE FRONT DIFFERENTIAL AND TRANSFER CASE ARE DARK AND DUE FOR SERVICE. CUSTOMER HAS BEEN INFORMED OF THESE ISSUES AND HAS DECLINED FURTHER REPAIRS AT THIS TIME.	TREY GALE	$0.00
2018-12-20	STATE - EMISSIONS TEST (ONLY)*	TREY GALE	$35.00
Sub-total			$84.99
Hazardous Materials Disposal			$3.82
Shop Supplies			$4.67
Sub-total			$93.48
Tax ($6.84%)			$3.42
Total			$96.90

* Items marked with a red asterisk are not taxed.

Payments

Total Payments To Date			$96.90
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap