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Start Date	Description	Technician	Amount
2019-01-30	BG - OIL CHANGE - BETTER (INCLUDES BG SYNTHETIC ADDITIVE) RECOMMENDED SERVICE INTERVAL IS 5,000 MILES. PRICE DISPLAYED IS UP TO 5 QUARTS.	LUKE HARRISON	$49.99
2019-01-30	CUSTOMER STATES THERE IS A VIBRATION ONLY WHEN ACCELERATING, PLEASE CHECK AND ADVISE. TECHNICIAN CHECKED AND WAS ABLE TO DUPLICATE THE VIBRATION. TECHNICIAN NOTED FRONT AND REAR ENGINE MOUNTS ARE BROKEN, TECHNICIAN NOTED THE BRAKE ROTORS ARE WARPED, TECHNICIAN NOTED ALL FOUR TIRES HAVE EXCESSIVE WEAR ON EDGES AND ARE WEATHER CRACKING. TECHNICIAN ALSO NOTED THE MOST COMMON ISSUE WITH THIS CONCERN IS BAD CV AXLES. TECHNICIAN NOTED THE RIGHT SIDE AXLE IS LEAKING GREASE AND HAS A VISIBLE WOBBLE. PLEASE REFER TO SEPARATE LINE ITEMS FOR PRICING DETAILS.	LUKE HARRISON	$0.00
2019-01-30	PLEASE REPLACE THE RIGHT SIDE CV AXLE AND MACHINE BOTH FRONT ROTORS.	LUKE HARRISON	$322.68
Discount (100.00%)			-322.6820.00
Sub-total			$49.99
Shop Supplies			$2.75
Sub-total			$52.74
Tax ($0.92%)			$3.42
Total			$56.16
Total Discount			$322.68

Payments

Total Payments To Date			$56.16
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap