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Start Date	Description	Technician	Amount
2019-01-31	COURTESY INSPECTION (FREE) - TECHNICIAN NOTES, THERE IS A COOLANT LEAK COMING OFF THE DRIVERS SIDE TURBO, THERE IS AN OIL LEAK COMING FROM THE TURBO VACUUM PUMP AND POSSIBLY THE OIL PAN, THE BATTERY IS TESTING WEAK, THE FRONT BRAKE PADS ARE AT 4/32", AND THE REAR BRAKE PADS ARE AT 6/32". THE FRONT DIFFERENTIAL IS DARK AND SHOULD BE SERVICED AS WELL AS THE TRANSFER CASE. CUSTOMER HAS BEEN INFORMED AND HAS DECLINED FURTHER REPAIRS AT THIS TIME.	TREY GALE	$0.00
2019-01-31	CUSTOMER STATES, THE CHECK ENGINE LIGHT IS ON AND THE VEHICLE HESITATES UPON HEAVY ACCELERATION. CUSTOMER IS ALSO COMPLAINING ABOUT A TURBO OR EXHAUST NOISE ALL THE TIME WHILE DRIVING. PLEASE CHECK AND ADVISE. TECH DUPLICATED CONCERN AND FOUND MULTIPLE CYLINDERS SHOWING RANDOM MISFIRES. CYLINDER 3 AND 6 ARE MISFIRING THE MOST. TECH SWITCHED COILS FROM CYLINDER 3 TO 1 AND 6 TO 5. MISFIRES DID NOT FOLLOW COILS HOWEVER DID CHANGE THE AMOUNT OF MISFIRES SLIGHTLY. TECH NOTED THAT THE COIL ELECTRICAL CONNECTORS ON CYLINDERS 2, AND 4 HAVE BROKEN CONNECTORS. TECH REMOVED SPARK PLUGS AND FOUND THEY HAVE PLATINUM SPARK PLUGS THAT ARE GAPPED AT .55. SPEC IS AN IRIDIUM SPARK PLUG AND IS SUPPOSED TO BE GAPPED AT .35. TECH RECOMMENDS REPLACE SPARK PLUGS WITH CORRECT STYLE AND GAPPED PROPERLY AND RE-CHECK. POSSIBLE BAD COILS ALSO.	JONATHAN TAYLOR	$291.63
Sub-total			$291.63
Shop Supplies			$16.04
Sub-total			$307.67
Tax ($6.85%)			$19.98
Total			$327.64

Payments

Total Payments To Date			$327.64
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap