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Start Date	Description	Technician	Amount
2019-02-13	BG - OIL CHANGE - GOOD - RECOMMENDED SERVICE INTERVAL IS 3,000 MILES. PRICE DISPLAYED IS UP TO 5 QUARTS	TREY GALE	$36.30
Discount (100.00%)			-36.30.00
2019-02-13	COURTESY INSPECTION (FREE) - TECHNICIAN NOTES, THE WIPER BLADES ARE SLIGHTLY STREAKY, THE TRANSMISSION FLUID IS DARK AND DUE FOR SERVICE, THE VALVE COVER HAS A MINOR SEEP, THE AIR FILTER IS DIRTY AND SHOULD BE REPLACED, THE TUNE UP IS DUE BY THE MILES IF IT HASN'T ALREADY BEEN DONE, THE FRONT BRAKE PADS ARE AT 9/32", AND THE REAR BRAKE SHOES ARE AT 5/32". CUSTOMER HAS BEEN INFORMED AND HAS DECLINED FURTHER REPAIRS AT THIS TIME.	TREY GALE	$0.00
2019-02-13	LIGHT BULB REPLACEMENT (1) - LEFT REVERSE LIGHT BULB.	TREY GALE	$11.99
2019-02-13	STATE - EMISSIONS TEST (ONLY)*	TREY GALE	$35.00
Discount (100.00%)			-350.00
Sub-total			$11.99
Tax ($1.70%)			$0.82
Total			$12.81
Total Discount			$71.30

* Items marked with a red asterisk are not taxed.

Payments

Total Payments To Date			$12.81
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap