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Start Date	Description	Technician	Amount
2019-02-19	COURTESY INSPECTION (FREE) - TECHNICIAN NOTES, THE ENGINE OIL IS 100 MILES OVERDUE ACCORDING TO THE STICKER BUT THE FLUID LOOKS GOOD, THERE IS A DRIPPING COOLANT LEAK WE WOULD NEED TO DIAGNOSE TO DETERMINE THE CAUSE, THE POWER STEERING FLUID IS STARTING TO GET DARK, THERE IS A DRIPPING OIL LEAK COMING DOWN THE BACK OF THE ENGINE, THE TUNE UP IS DUE BY THE MILES, THERE IS EXCESSIVE PLAY IN THE LEFT UPPER BALL JOINT, THERE IS ALSO EXCESSIVE PLAY IN THE LEFT INNER AND OUTER TIE RODS AND THE RIGHT INNER TIE ROD, THE FRONT BRAKE PADS ARE AT 5/32", THE REAR BRAKE SHOES ARE AT 4/32", THE FUEL FILTER IS DUE BY MILES, THERE IS A MINOR SEEP COMING FROM THE REAR PINION ON THE REAR DIFFERENTIAL, AND THE TRANSMISSION OUTPUT SEAL ALSO HAS A MINOR SEEP. CUSTOMER HAS BEEN INFORMED AND HAS DECLINED FURTHER REPAIRS AT THIS TIME.	TYLER SPANGLER	$0.00
2019-02-19	CUSTOMER STATES, THE VEHICLE IS MISFIRING AND THE CHECK ENGINE LIGHT IS ON. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, THERE WERE SEVERAL CHECK ENGINE LIGHT CODES. A FEW OF THE CODES WERE MISFIRE RELATED, THE OTHERS WERE LEAN CODES. TECHNICIAN FOUND A VACUUM LEAK COMING FROM THE DPFE SENSOR. TECHNICIAN RECOMMENDS FIXING THE VACUUM LEAK AND RECHECKING IF THE ISSUE IS STILL PRESENT	TYLER SPANGLER	$270.53
2019-02-19	STATE - EMISSIONS TEST (ONLY)*	TYLER SPANGLER	$35.00
Sub-total			$305.53
Shop Supplies			$16.80
Sub-total			$322.33
Tax ($6.85%)			$18.53
Total			$340.86

* Items marked with a red asterisk are not taxed.

Payments

Total Payments To Date			$340.86
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap