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Jobs

Start Date	Description	Technician	Amount
2019-02-27	AIR FILTER CLEAN AND RE-CHARGE SERVICE - K&N	TYLER SPANGLER	$19.99
2019-02-27	COURTESY INSPECTION (FREE)	TYLER SPANGLER	$0.00
2019-02-27	CUSTOMER STATES, THE DOOR LOCKS DON'T FUNCTION. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, WE WERE ABLE TO DUPLICATE THE CONCERN. AFTER STARTING TO TEST POWERS AND GROUNDS THE DOOR LOCKS STARTED WORKING NORMAL AND ARE NO LONGER ACTING UP. IF THE ISSUE RETURNS WE CAN CONTINUE DIAGNOSIS.	TYLER SPANGLER	$0.00
2019-02-27	CUSTOMER STATES, THE POWER STEERING IS WEAK AND DOESN'T ALWAYS ASSIST FULLY. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, THE POWER STEERING FLUID WAS FULL AND ISN'T DISCOLORED. TECHNICIAN WAS UNABLE TO DUPLICATE THE CONCERN.	TYLER SPANGLER	$0.00
2019-02-27	CUSTOMER STATES, THE VEHICLE HAS A LACK OF POWER UPON ACCELERATION. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, THE VEHICLE FELT NORMAL POSSIBLY SLIGHTLY UNDER POWERED. TECHNICIAN RECOMMENDS CLEANING THE AIR FILTER AND SERVICING THE FUEL FILTER AND RECHECKING IF THE CUSTOMER STILL FEELS IT IS UNDER POWERED.	TYLER SPANGLER	$0.00
2019-02-27	CUSTOMER STATES, THERE IS A CLUNKING/ POPPING NOISE WHEN GOING OVER BUMPS. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, THE SWAY BAR BUSHINGS ARE VERY WORN AND MISSING ON THE DRIVERS SIDE. THE UPPER AND LOWER CONTROL ARM BUSHINGS ARE VERY WORN AND MAY BE CONTRIBUTING TO THE NOISE. ALSO, THE FRONT AND REAR SHOCKS FAIL THE JOUNCE TEST AND SHOULD BE REPLACED. (PLEASE SEE SEPARATE JOBS FOR INDIVIDUAL PRICES.)	TYLER SPANGLER	$0.00
2019-02-27	DIESEL - DODGE CUMMINS - PREMIUM OIL CHANGE SERVICE, SYNTHETIC BLEND OIL USED AND RECOMMENDED SERVICE INTERVAL OF 5,000 MILES.	TYLER SPANGLER	$89.99
2019-02-28	FUEL FILTER REPLACEMENT	TYLER SPANGLER	$150.31
2019-02-28	PLEASE TRIM THE FRONT FENDERS TO CLEAR THE OVER SIZED TIRES.	TYLER SPANGLER	$47.59
2019-03-20	TECHNICIAN NOTES, ONCE WE REPLACED THE CONTROL ARMS AND RECHECKED THERE WAS PLAY IN THE RIGHT UPPER BALL JOINT. TECHNICIAN STATES, THE BALL JOINT HAS ENOUGH PLAY THAT IT WOULD FAIL A SAFETY INSPECTION. TECHNICIAN RECOMMENDS REPLACING THE RIGHT UPPER BALL JOINT BEFORE ALIGNING THE TRUCK.	TYLER SPANGLER	$339.74
2019-02-28	TECHNICIAN NOTES, THE FRONT AND REAR SHOCK ABSORBERS FAIL THE JOUNCE TEST AND SHOULD BE REPLACED.	TYLER SPANGLER	$608.56
2019-02-28	TECHNICIAN NOTES, THE FRONT PINION SEAL HAS A DRIPPING LEAK AND SHOULD BE REPLACED AND TOPPED OFF.	TYLER SPANGLER	$354.08
2019-02-28	TECHNICIAN NOTES, THE SWAY BAR BUSHINGS ARE VERY WORN AND MISSING ON THE DRIVERS SIDE. PLEASE REPLACE THE SWAY BAR LINKS AND BUSHINGS.	TYLER SPANGLER	$227.10
2019-02-28	TECHNICIAN NOTES, THE UPPER AND LOWER CONTROL ARM BUSHINGS ARE VERY WORN AND MAY BE CONTRIBUTING TO THE CLUNKING/POPPING NOISE. TECHNICIAN RECOMMENDS REPLACING THE UPPER AND LOWER CONTROL ARMS WITH A BDS KIT TO COMPENSATE FOR THE 2.5 INCH LEVELING KIT.	TYLER SPANGLER	$868.29
2019-03-20	TECHNICIAN NOTES, THERE IS A MINOR COOLANT LEAK COMING FROM THE TOP OF THE ENGINE ON THE RIGHT SIDE. CUSTOMER WOULD LIKE A COST TO REPAIR THE LEAK.	TYLER SPANGLER	$86.74
2019-03-20	TECHNICIAN STATES, WHILE PULLING THE VEHICLE ONTO THE LIFT. THE RIGHT FRONT TIRE WAS HIT ON THE EDGE OF THE LIFT ARM AND POPPED THE TIRE BEYOND REPAIR. TECHNICIAN ALSO NOTES, THE REMAINING THREE TIRES ARE GETTING LOW ON TREAD AND HAVE SEVERE WEATHER CRACKING IN THE TREAD OF THE TIRES. WE WILL REPLACE THE ONE DAMAGED TIRE AT NO COST TO THE CUSTOMER, IF THEY WOULD LIKE TO GET THE OTHER THREE TIRES DONE AT THE SAME TIME WE WILL SELL THEM AT OUR COST WITH NO INSTALLATION COST TO THE CUSTOMER. CUSTOMER HAS BEEN INFORMED OF THE ISSUE AND HAS DECLINED REPLACING THE REMAINING THREE TIRES. THEY WOULD LIKE US TO REPLACE JUST THE ONE DAMAGED TIRE.	TYLER SPANGLER	$0.00
Sub-total			$2,792.38
Shop Supplies			$49.11
Sub-total			$2,841.49
Tax ($6.85%)			$191.28
Total			$3,032.77

Payments

Total Payments To Date			$3,032.77
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap