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Start Date	Description	Technician	Amount
2019-03-05	CUSTOMER STATES THE VEHICLE IS STARTING TO EXPERIENCE DEATH WOBBLE UNDER SPECIFIC ROAD AND TURNING CONDITIONS, PLEASE CHECK AND ADVISE. TECHNICIAN WAS UNABLE TO DUPLICATE THE CONCERN. TECHNICIAN NOTED THERE HAVE BEEN MULTIPLE SUSPENSION PARTS RECENTLY REPLACED. TECHNICIAN CHECKED FRONT END STEERING AND SUSPENSION AND FOUND THERE TO BE SLIGHT PLAY IN THE TRACK BAR BALL JOINT, AND SLIGHT PLAY IN THE RIGHT LOWER OUTER TIE ROD END. TECHNICIAN ALSO NOTED THAT WHEN THE STEERING WAS ROCKED WITH THE WEIGHT OF THE VEHICLE ON THE GROUND THERE IS EXCESSIVE FLEX IN THE FRAME SIDE OF THE TRACK BAR RUBBER BUSHING. TECHNICIAN NOTED ANY PLAY IN ANY STEERING COMPONENT CAN CONTRIBUTE TO A WOBBLE IN THE FRONT END. TECHNICIAN RECOMMENDS REPLACE TRACK BAR BALL JOINT AND RIGHT SIDE LOWER TIE ROD END UNDER WARRANTY. TECHNICIAN RECOMMENDS REPLACE TRACK BAR ASSEMBLY WITH ANTI-WOBBLE TRACK BAR DEVELOPED BY READY LIFT TO COMBAT THIS EXACT CONCERN. TECHNICIAN RECOMMENDS RE CHECK TOE ADJUSTMENTS AND SET TO A TOTAL TOE TO 0.14 DEGREES.	TREY GALE	$469.75
Sub-total			$469.75
Shop Supplies			$25.84
Sub-total			$495.59
Tax ($6.85%)			$32.18
Total			$527.77

Payments

Total Payments To Date			$527.77
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap