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Start Date	Description	Technician	Amount
2019-03-13	ALIGNMENT - FRONT END		$74.99
2019-03-13	BRAKE PAD STANDARD REPLACEMENT, CHECK AND MEASURE ROTORS, CLEAN AND LUBRICATE CALIPERS AND SLIDERS. (MUST VERIFY APPLICATION AND PRICING APPLIES TO SELECTED VEHICLE) FRONT BRAKE PADS ARE METAL ON METAL.	JONATHAN TAYLOR	$412.09
2019-03-11	COURTESY INSPECTION (FREE)	JONATHAN TAYLOR	$0.00
2019-03-11	CUSTOMER STATES, THEY LOST 5TH AND 6TH GEARS. PLEASE CHECK AND ADVISE.	LUKE HARRISON	$0.00
2019-03-13	LIGHT BULB REPLACEMENT (1) LEFT REVERSE LIGHT BULB.	JONATHAN TAYLOR	$11.99
2019-03-13	LIGHT BULB REPLACEMENT (1) THIRD BRAKE LIGHT.	JONATHAN TAYLOR	$11.99
2019-03-13	LIGHT BULB REPLACEMENT (2) BOTH LICENSE PLATE LIGHTS.	JONATHAN TAYLOR	$21.30
2019-03-13	PLEASE REPLACE ALL FOUR BATTERY TERMINALS AND CLEAN UP CABLES AND BATTERY POSTS.	JONATHAN TAYLOR	$154.29
2019-03-13	PLEASE REPLACE THE TRANSMISSION MOUNT AT TIME OF TRANSMISSION REPAIRS.	JONATHAN TAYLOR	$65.68
2018-11-14	TECHNICIAN FOUND THE LEFT FRONT OUTER TIE ROD TO BE LOOSE AND THE GREASE BOOT IS COMPLETELY TORN OFF. PLEASE REPLACE.	JONATHAN TAYLOR	$187.47
2019-03-13	TECHNICIAN NOTES; RIGHT FOG LIGHT BULB AND HOUSING NEED ATTENTION, LEFT REVERSE LIGHT OUT, BOTH PLATE LIGHTS OUT, THIRD BRAKE LIGHT OUT, ENGINE OIL IS 1400 MILES OVERDUE BY STICKER, BRAKE FLUID IS DIS COLORED, POWER STEERING FLUID IS A LITTLE DARK, SLIGHT OIL BUILD UP ON VALVE COVERS AND TIMING COVER, AIR FILTER IS A LITTLE DUSTY, BOTH BATTERIES ARE LEAKING, BATTERY TERMINALS NEED TO BE REPLACED, TRANSMISSION MOUNT IS TORN, RIGHT FRONT SWAY BAR LINK IS BAD, FRONT LEFT OUTER BRAKE PAD IS METAL ON METAL, REAR BRAKE PADS ARE AT 4/32", FUEL FILTER IS DUE BY MILES, FRONT DIFFERENTIAL FLUID IS BLACK, REAR DIFFERENTIAL FLUID IS DARK.	JONATHAN TAYLOR	$0.00
2019-03-12	TRANSMISSION - DIESEL - DODGE 68RFE 2007.5-2018. PLEASE REMOVE TRANSMISSION AND DIS ASSEMBLE TO INSPECT. CUSTOMER NOTED THE TRANSMISSION HAS BEEN RECENTLY RE BUILT. TECHNICIAN DIS ASSEMBLED AND FOUND THE OVERDRIVE DRUM TO BE BURNT AND HAS AFFECTED A COUPLE OTHER PARTS. TECHNICIAN RECOMMENDS PERFORM COMPLETE TRANSMISSION OVERHAUL IN ORDER FOR US TO CARRY A FULL WARRANTY ON THE TRANSMISSION. CUSTOMER HAS BEEN INFORMED AND WOULD LIKE US TO ONLY REPLACE THE PARTS THAT HAVE BEEN DAMAGED AND RE INSTALL THE TRANSMISSION. THIS PARTICULAR TRANSMISSION REPAIR WILL ONLY CARRY A 1 YEAR 12,000 MILE WARRANTY ON WORKMANSHIP ONLY. WARRANTY DOES NOT COVER ANY PARTS OR SYSTEM FAILURES.	LUKE HARRISON	$4,250.30
Sub-total			$5190.10
Hazardous Materials Disposal			$48.26
Shop Supplies			$49.11
Sub-total			$5287.47
Tax ($6.85%)			$355.52
Total			$5642.99

Payments

Total Payments To Date			$5642.99
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap