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Start Date	Description	Technician	Amount
2019-03-12	COURTESY INSPECTION (FREE) - TECHNICIAN NOTES, THE WINDSHIELD IS CRACKED AND THE WIPER BLADES ARE STREAKY, THE COOLANT WAS LOW, THE TRANSMISSION PAN IS WET WITH DRIPS STARTING TO FORM, THE CABIN AIR FILTER IS DUE BY THE MILES, THE FRONT BRAKE PADS ARE AT 5/32", THE REAR BRAKE PADS ARE AT 6/32". CUSTOMER HAS BEEN INFORMED AND HAS DECLINED FURTHER REPAIRS AT THIS TIME.	BRANDON MACDONALD	$0.00
2019-03-12	CUSTOMER STATES, THE VEHICLE RANDOMLY WON'T START. THEY HAVE REPLACED THE BATTERY AND THE ISSUE IS STILL PRESENT. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, WE WERE ABLE TO DUPLICATE THE CONCERN WHERE THE VEHICLE MAKES A CLICKING NOISE BUT DOESN'T TRY TO START. ALSO ALL THE DASH LIGHTS FLICKER WHEN THIS IS HAPPENING. TECHNICIAN FOUND THIS IS A COMMON ISSUE FOR THE CHRYSLER VEHICLES WHERE THE MODULES NEED TO BE RELEARNED. THE POSITIVE BATTERY CABLE IS ALSO VERY LOOSE AND MAY BE AN ISSUE AS WELL. TECHNICIAN DID THE RELEARN PROCEDURE, FIXED THE BATTERY TERMINAL CONNECTION AND IT IS STILL HAVING A NO START ISSUE AFTER SITTING FOR AN EXTENDED PERIOD OF TIME. UPON FURTHER DIAGNOSIS, TECHNICIAN FOUND A BATTERY DRAW COMING FROM THE FUSE FOR THE REAR SLIDING DOORS. TECHNICIAN UNPLUGGED THE CONNECTION AT THE LEFT REAR DOOR MODULE AND THE DRAW WENT AWAY. TECHNICIAN RECOMMENDS REPLACING THE LEFT REAR DOOR MODULE AND RECHECKING FOR OTHER ISSUES.	JONATHAN TAYLOR	$479.73
Sub-total			$479.73
Shop Supplies			$26.39
Sub-total			$506.12
Tax ($6.85%)			$32.86
Total			$538.98

Payments

Total Payments To Date			$538.98
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap