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Start Date	Description	Technician	Amount
2019-03-27	COURTESY INSPECTION (FREE)	JONATHAN TAYLOR	$0.00
2019-03-27	CUSTOMER STATES THE TRANSMISSION HAS A HARSH SHIFT, PLEASE CHECK AND ADVISE. TECHNICIAN TEST DROVE AND WAS UNABLE TO DUPLICATE THE CONCERN. TECHNICIAN SAMPLED THE FLUID AND FOUND IT TO BE VERY DARK AND BURNT. TECHNICIAN RECOMMENDS REMOVE THE TRANSMISSION PAN TO FURTHER INSPECT. TECHNICIAN REMOVED THE TRANSMISSION PAN AND FOUND THERE TO BE NO SIGNS OF EXCESSIVE INTERNAL WEAR. TECHNICIAN RECOMMENDS SERVICE TRANSMISSION WITH NEW FLUID, FILTER, AND GASKET.	TYLER SPANGLER	$177.97
2019-04-10	DIAGNOSTIC TEST - POWER STEERING LEAK - TECHNICIAN FOUND THE POWER STEERING PRESSURE LINE TO BE LEAKING AND SHOULD BE REPLACED.	TYLER SPANGLER	$172.60
2019-04-01	TECHNICIAN FOUND THERE TO BE A CHECK ENGINE LIGHT ON WITH CODES; P0301, P1281, P0463, P0171. PLEASE CHECK AND ADVISE. TECHNICIAN TEST DROVE AND NOTED THERE IS A VERY OBVIOUS MISFIRE PRESENT, TECHNICIAN MONITORED FUEL TRIMS AND OXYGEN SENSORS AND FOUND THERE TO BE A PROBLEM WITH THE BANK 1 OXYGEN SENSOR. TECHNICIAN ALSO INSPECTED THE SPARK PLUGS AND FOUND THEM TO BE BLACK INDICATING THE ENGINE IS RUNNING RICH. TECHNICIAN RECOMMENDS FIRST REPLACE THE OXYGEN SENSOR AND RE CHECK. TECHNICIAN REPLACED THE SENSOR AND TEST DROVE TO FIND OXYGEN SENSOR READINGS TO NOW BE WITHIN SPECIFICATION AS WELL AS FUEL TRIMS. TECHNICIAN NOTED THE ENGINE RUNS DRASTICALLY BETTER THAN IT DID BUT THERE IS STILL A MISFIRE PRESENT WHEN UNDER A LOAD, NO CODES HAVE RETURNED AT THIS TIME. TECHNICIAN RECOMMENDS EITHER FURTHER DIAGNOSIS OR PERFORMING A TUNE UP AND RE CHECKING. CUSTOMER HAS DECLINED FURTHER REPAIRS AT THIS TIME.	TYLER SPANGLER	$222.67
2019-03-28	TECHNICIAN NOTES; PARK BRAKE COULD USE ADJUSTMENT, ENGINE OIL IS BLACK, TRANSMISSION FLUID IS VERY DARK AND BURNT, POWER STEERING FLUID IS LEAKING PRETTY BADLY, MULTIPLE ENGINE OIL LEAKS PRESENT, AIR FILTER IS VERY DIRTY, DRIVE BELT IS STARTING TO CRACK, TUNE UP IS DUE BY MILES, ENGINE AND TRANSMISSION MOUNTS ARE GETTING SURFACE CRACKS AND WEAR AND TEAR, REAR DRIVELINE FRONT UNIVERSAL JOINT IS BAD, FRONT AND REAR SWAY BAR BUSHINGS HAVE SLIGHT PLAY, FRONT BRAKE PADS ARE AT 3/32", REAR BRAKE SHOES ARE AT 3/32", CHECK ENGINE LIGHT IS ON WITH CODES P0301, P1281, P0463, P0171.	JONATHAN TAYLOR	$0.00
Sub-total			$573.24
Shop Supplies			$37.26
Sub-total			$610.50
Tax ($6.85%)			$39.27
FUEL			$25.00
Total			$674.77

Payments

Total Payments To Date			$674.77
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap