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Start Date	Description	Technician	Amount
2019-04-02	COURTESY INSPECTION (FREE)	TREY GALE	$0.00
2019-04-02	CUSTOMER STATES, THE VEHICLE DIES WHILE DRIVING AND HAS A HARD TIME STARTING AFTER. PLEASE CHECK AND ADVISE. TECHNICIAN WAS ABLE TO DUPLICATE THE CONCERN AND FOUND THERE TO BE A CODE P0355 FOR IGNITION COIL #5 CIRCUIT PROBLEMS. TECHNICIAN NOTED THE ENGINE RUNS POORLY AND HAS A CONSTANT MISFIRE. TECHNICIAN PERFORMED BASIC CHECKS ON FUEL PRESSURE, INJECTOR PULSE, SPARK TEST, AND REMOVED SPARK PLUGS TO INSPECT. TECHNICIAN FOUND CYLINDER #2 SPARK PLUG TO HAVE NO BURN RESIDUE ON IT LIKE ALL OTHER PLUGS. TECHNICIAN PERFORMED A VACUUM TEST AND FOUND VACUUM TO BE VERY INCONSISTENT INDICATING A MECHANICAL PROBLEM. TECHNICIAN RAN A COMPRESSION TEST AND FOUND CYLINDER #2 TO BE ZERO AND CYLINDER #4 TO BE AT 50 PSI, ALL REMAINING CYLINDERS WERE TESTED AND WERE WITHIN SPECIFICATION RIGHT NEAR 150 PSI. TECHNICIAN NOTED THERE IS A COMMON CONCERN WITH THIS ENGINE WITH A ROCKER ARM COMING OFF THAT CAN CAUSE NO COMPRESSION. TECHNICIAN REMOVED VALVE COVERS TO INSPECT AND FOUND CYLINDER #2 ROCKER HAS INDEED FALLEN OFF. TECHNICIAN RECOMMENDS REMOVE CYLINDER HEADS AND PERFORM HEAD REPAIRS. CUSTOMER HAS BEEN INFORMED AND HAS DECLINED ANY FURTHER REPAIRS AT THIS TIME.	TREY GALE	$386.19
2019-04-02	CUSTOMER STATES, THERE IS AN EXHAUST SMELL IN THE VEHICLE WHILE DRIVING. PLEASE CHECK AND ADVISE. TECHNICIAN NOTED THIS IS MOST LIKELY DUE TO THE MISFIRE IN THE ENGINE AND DOES NOT RECOMMEND FURTHER DIAGNOSIS UNTIL THE MISFIRE ISSUE IS REPAIRED.	TREY GALE	$0.00
2019-04-08	TECHNICIAN NOTES; TECHNICIAN NOTED THE TIRES ARE FEATHERED, OIL IS DARK, POWER STEERING RESERVOIR IS EMPTY AND LEAKING NEAR THE PUMP, TUNE UP IS DUE BY MILES, FRONT DRIVESHAFT CV BOOT IS TORN AND LEAKING GREASE, FRONT BRAKE PADS ARE AT 8/32", REAR BRAKE PADS ARE AT 8/32", TRANSFER CASE FLUID IS DARK.	TREY GALE	$0.00
Sub-total			$386.19
Shop Supplies			$25.10
Sub-total			$411.29
Tax ($6.85%)			$26.45
Total			$437.74

Payments

Total Payments To Date			$437.74
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap