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Start Date	Description	Technician	Amount
2019-05-13	CUSTOMER STATES THE ENGINE HAS BLOW BY AND WILL RANDOMLY GO INTO LIMP MODE. PLEASE CHECK AND ADVISE. TECHNICIAN TEST DROVE AND WAS UNABLE TO DUPLICATE THE TRUCK GOING INTO LIMP MODE. TECHNICIAN DID NOTE AFTER ABOUT 15 MINUTES OF DRIVING THERE WAS SMOKE STARTING TO COME FROM THE TAIL PIPE. AFTER RETURNING TO THE SHOP FROM TEST DRIVE TECHNICIAN CHECKED AND FOUND THERE TO BE OIL LEAKING FROM THE TURBO AREA AND IS DRIPPING ON THE GROUND. TECHNICIAN VERIFIED THERE IS A SUBSTANTIAL AMOUNT OF BLOW BY WHEN PULLING THE OIL CAP. TECHNICIAN BELIEVES THE BLOW BY IS FORCING OIL INTO THE TURBO WHICH IN TURN IS CAUSING THE SMOKE AND THE OIL LEAK FROM THE TURBO AREA. TECHNICIAN CHECKED THE ENGINE VENT SYSTEM AND FOUND IT SEEMS TO BE WORKING AS DESIGNED AND WAS COMPARED TO ANOTHER TRUCK WITH THE SAME ENGINE. TECHNICIAN EXPLORED THE OPTION OF A BREATHER RE ROUTE BUT IS UNCOMFORTABLE WITH THE AMOUNT OF BLOW BY PRESENT. TECHNICIAN CONCLUDED THE BLOW BY IS EXCESSIVE AND THERE IS LIKELY A PROBLEM IN THE ENGINE CYLINDERS RELATED TO THE PISTON RINGS AND/OR CYLINDER WALLS. TECHNICIAN RECOMMENDS REPLACE OR RE BUILD THE ENGINE. CUSTOMER HAS BEEN INFORMED AND QUOTED FOR REPAIRS AND HAS DECLINED FURTHER REPAIRS.	LUKE HARRISON	$89.17
Sub-total			$89.17
Shop Supplies			$580
Sub-total			$94.97
Total			$94.97

Payments

Total Payments To Date			$94.97
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap