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Start Date	Description	Technician	Amount	Delete?	Decline?
2016-07-06	AIR FILTER REPLACEMENT (APPLIES TO MOST VEHICLES)	LUKE HARRISON	$22.75	X	%
Discount (10.00%)			-2.2750.00
2017-10-05	ALIGNMENT - FRONT END	TYLER SPANGLER	$69.99	X	%
2016-07-06	BALL JOINT - DODGE RAM 2500/3500 REPLACE ALL FOUR FRONT END BALL JOINTS WITH QUALITY MOOG PARTS. PLEASE INSPECT FRONT END AND CHECK AXLE UNIVERSAL JOINTS. ALIGNMENT IS ALSO RECOMMENDED BUT NOT INCLUDED IN THIS PRICE.	LUKE HARRISON	$860.21	X	%
2019-05-14	COMPRESSOR ONLY.	TYLER SPANGLER	$891.51	X	%
2019-04-25	CUSTOMER STATES THE TRANSMISSION WILL ONLY GO FORWARD, PLEASE CHECK AND ADVISE.	DALLAS MCINTYRE	$102.17	X	%
2016-07-06	DIESEL - CHIP EDGE INSIGHT CS DISPLAY ONLY WITH EGT KIT	LUKE HARRISON	$512.67	X	%
2016-07-06	DIESEL - CHIP EDGE INSIGHT CTS DISPLAY ONLY WITH EGT PROBE	LUKE HARRISON	$593.95	X	%
2016-07-06	LIGHT BULB REPLACEMENT (1) LEFT SIDE TAIL LIGHT.	LUKE HARRISON	$11.99	X	%
2016-06-14	PLEASE INSTALL ELECTRONIC TRAILER BRAKE CONTROLLER.	LUKE HARRISON	$268.35	X	%
2017-10-26	PLEASE REPLACE STEERING STABILIZER SHOCK WHILE DOING THE CONTROL ARM BUSHINGS TO SAVE ON LABOR.	AUSTIN KALLUNKI	$261.27	X	%
2019-05-13	REPAIR DETAILS FOR PREVIOUS AC SYSTEM DIAGNOSIS. A/C EVACUATE AND RECHARGE ADD DIE AND DIAGNOSE LEAK. TECHNICIAN CHECKED AND FOUND THE SYSTEM ONLY HAD ABOUT 5 OUNCES OF FREON. TECHNICIAN EVACUATED AND PROPERLY CHARGED SYSTEM TO FURTHER DIAGNOSE AND FOUND THE COMPRESSOR IS NOT TURNING ON. UPON FURTHER INVESTIGATION TECHNICIAN FOUND THE COMPRESSOR IS GETTING POWER AND GROUND BUT IS NOT TURNING ON. TECHNICIAN RECOMMENDS INSTALL A COMPLETE AC KIT TO ENSURE THE PROBLEM IS RESOLVED.	TYLER SPANGLER	$1,235.89	X	%
2017-10-05	TIRES - ROTATE AND CHECK TIRE PRESSURES - TECHNICIAN WAS UNABLE TO COMPLETE REPAIR DUE TO INCORRECT LUG NUTS.	TYLER SPANGLER	$17.99	X	%
Sub-total			$4,846.47
Hazardous Materials Disposal			$58.26
Shop Supplies			$59.11
Sub-total			$4,963.84
Tax ($7.25%)			$351.37
Total			$5315.20
Total Discount			$2.28

KPI's

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KPI	Target	Actual	Gap