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Start Date	Description	Technician	Amount
2019-05-16	BG - OIL CHANGE - GOOD - RECOMMENDED SERVICE INTERVAL IS 3,000 MILES.	TYLER SPANGLER	$44.16
2019-05-16	COURTESY INSPECTION (FREE) - TECHNICIAN NOTES, BOTH LICENSE PLATE LIGHT BULBS ARE BURNT OUT, THE THIRD BRAKE LIGHT INTERMITTENTLY DOESN'T WORK, THE BRAKE FLUID IS GREEN AND DUE FOR SERVICE, THERE IS A MINOR OIL LEAK NEAR THE REAR OF THE ENGINE, THE TUNE UP IS DUE BY THE MILES UNLESS IT HAS ALREADY BEEN DONE, THE FRONT BRAKE PADS ARE AT 8/32", AND THE REAR BRAKE PADS ARE AT 4/32".	TYLER SPANGLER	$0.00
2019-05-16	CUSTOMER STATES, THE CHECK ENGINE LIGHT IS ON. PLEASE CHECK AND ADVISE. TECHNICIAN FOUND CODE P1410 FOR SECONDARY AIR INJECTION SYSTEM. TECHNICIAN FOUND THERE TO BE WATER IN THE PUMP, AND THE VALVE STUCK OPEN. AND RECOMMENDS REPLACE PUMP AND AIR INJECTION VALVE, THEN BLOW THE LINES OUT. WE HAVE PREVIOUSLY REPLACED THE PUMP AND VALVE, AND BOTH ARE STILL UNDER WARRANTY. PLEASE REPLACE THE PUMP AND VALVE AT NO ADDITIONAL COST TO THE CUSTOMER.	TYLER SPANGLER	$0.00
Sub-total			$44.16
Hazardous Materials Disposal			$2.43
Shop Supplies			$2.87
Sub-total			$49.46
Tax ($6.84%)			$3.02
Total			$52.48

Payments

Total Payments To Date			$52.48
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap