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Start Date	Description	Technician	Amount
2019-06-04	CUSTOMER STATES THE EMISSIONS CAN NOT PASS DUE TO THE LACK OF READINESS MONITORS SETTING DURING A DRIVE CYCLE. PLEASE CHECK AND ADVISE. TECHNICIAN CHECKED AND FOUND THERE TO BE A CODE STORED FOR A SKIM MODULE. TECHNICIAN NOTED THIS TRUCK HAS DRIVEN AROUND 1500 MILES IN ATTEMPT TO READY UP. TECHNICIAN CONTACTED UTAH COUNTY EMISSIONS HEADQUARTERS AND WAS INFORMED THAT THIS TRUCK QUALIFIES FOR A WAIVER IF THE LATEST VERSION OF THE ECM SOFTWARE HAS RECENTLY BEEN INSTALLED. TECHNICIAN TOOK THE TRUCK TO THE DEALERSHIP AND HAD THE ECM FLASHED AND TEST DROVE TO FIND THE VEHICLE SET READINESS STATUS WITHIN ABOUT TEN MILES. TECHNICIAN RE TESTED AND FOUND THE TRUCK HAS NOW PASSED AN EMISSIONS TEST.	RUSSELL HUDSON	$89.17
Sub-total			$89.17
Hazardous Materials Disposal			$4.90
Sub-total			$94.07
LARRY MILLER SOFTWARE UPDATE.			$120.00
Total			$214.07

Payments

Total Payments To Date			$214.07
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap