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Start Date	Description	Technician	Amount
2019-06-27	CUSTOMER STATES THE ENGINE IS KNOCKING AND RUNNING POORLY, PLEASE CHECK AND ADVISE. TECHNICIAN CHECKED AND FOUND THE ENGINE IS KNOCKING FROM WHAT SOUNDS TO BE THE LOWER END OF THE ENGINE. TECHNICIAN REMOVED THE OIL FILTER TO INSPECT FOR FOREIGN MATERIAL AND FOUND THERE TO BE AN EXCESS OF BEARING SHAVINGS IN THE OIL FILTER. TECHNICIAN RECOMMENDS REPLACE OR RE BUILD ENGINE. SEE OTHER LINE ITEMS FOR REPAIR DETAILS.	RUSSELL HUDSON	$0.00
2019-06-17	ENGINE REPLACEMENT - PLEASE INSTALL USED ENGINE ASSEMBLY. ENGINE SELECTED TO BE USED FOR REPAIR HAS 107,000 MILES ON IT. THIS PRICE IS TO REPLACE THE ENGINE AND REPLACE THE NECESSARY PARTS TO COMPLETE AN ENGINE SWAP. ENGINE INSTALL KITS, AND TIMING BELT KITS ARE RECOMMENDED IN ADDITION TO THIS REPAIR TO ENSURE LONGEVITY OF THIS ENGINE, (SEE SEPARATE LINE ITEMS FOR PRICING DETAILS). CUSTOMER HAS BEEN INFORMED AND HAS DECLINED USING THE OPTIONAL ADD ON PARTS. THIS REPAIR ESTIMATE IS A BEST ESTIMATE AND MAY CHANGE DEPENDING UPON THE EXTENT OF DAMAGE FOUND ONCE THE ENGINE IS REMOVED AND DIS ASSEMBLED FOR TRANSFERRING OF PARTS. THIS REPAIR WILL COME WITH A 3 MONTH PARTS AND LABOR ONLY WARRANTY, GOOD ONLY THROUGH OUR FACILITY. WARRANTY WILL ALSO NOT INCLUDE TOWING.	TREY GALE	$4,980.46
Sub-total			$4,980.46
Shop Supplies			$49.11
Sub-total			$5029.57
Total			$5029.57

Payments

Total Payments To Date			$5029.57
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap