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Start Date	Description	Technician	Amount
2019-06-20	CUSTOMER STATES, THE VEHICLE WON'T START. PLEASE CHECK AND ADVISE. TECHNICIAN FIRST PULLED CODES AND FOUND P0216 STORED IN THE ECM (PLEASE REFER TO SEPARATE LINE ITEM FOR DETAILS ON PUMP REPLACEMENT). TECHNICIAN FURTHER INSPECTED TO FIND THERE IS NO LOW PRESSURE FUEL SUPPLY FROM THE LIFT PUMP. TECHNICIAN CHECKED PUMP AND FOUND THERE TO BE AN AFTER MARKET STYLE PUMP THAT IS UN IDENTIFIABLE INSTALLED ON THE ENGINE BLOCK, TECHNICIAN NOTED THE PUMP IS TURNING ON BUT THERE IS STILL NO FUEL PRESENT OUT OF THE PUMP. TECHNICIAN VERIFIED THERE IS FUEL IN THE TANK BY ADDING 5 GALLONS AND STILL NO PRESSURE. TECHNICIAN RECOMMENDS INSPECT THE FUEL LINES FOR KINKS OR RESTRICTIONS THAT MAY INCLUDE REMOVING THE FUEL TANK TO VERIFY. PRICE FOR THIS DIAGNOSIS IS A BEST ESTIMATE AND MAY VERY DEPENDING UPON THE TIME SPENT FINDING THE PROBLEM. PRICE FOR REPAIR WILL BE GIVEN ONCE THE DIAGNOSIS HAS BEEN CONFIRMED. CUSTOMER HAS BEEN INFORMED AND HAS DECLINED FURTHER DIAGNOSIS.	RUSSELL HUDSON	$89.17
Sub-total			$89.17
Shop Supplies			$580
Sub-total			$94.97
Total			$94.97

Payments

Total Payments To Date			$94.97
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap