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Start Date	Description	Technician	Amount
2019-07-01	CUSTOMER STATES THERE IS A NOISE WHEN TURNING LEFT, A CLUNK WHEN LETTING OFF THE FUEL, AND A CLUNK FROM THE REAR AREA WHILE DRIVING, PLEASE CHECK AND ADVISE. TECHNICIAN CHECKED AND FOUND THE SPARE TIRE CARRIER TO BE IN PLACE BUT THERE IS NO SPARE TIRE. TECHNICIAN FOUND THE CARRIER IS CAUSING ONE OF THE NOISES FROM THE REAR AREA, CUSTOMER HAS BEEN ADVISED AND WOULD LIKE US TO REMOVE THE SPARE TIRE CARRIER FOR NOW. TECHNICIAN NOTED THERE WAS A CLUNK HEARD FROM THE FRONT DIFFERENTIAL/ TRANSFER CASE AREA. TECHNICIAN ALSO NOTED THE FRONT DIFFERENTIAL FLUID IS VERY DARK. TECHNICIAN PROCEEDED WITH THE DIAGNOSIS AND FOUND THE DRIVERS SIDE FRONT DIFFERENTIAL MOUNTING BRACKET BUSHING TO BE BROKEN. TECHNICIAN RECOMMENDS REPLACE THE MOUNTING BRACKET THAT COMES WITH BOTH LEFT SIDE BUSHINGS AND RE CHECK. PLEASE REFER TO SEPARATE LINE ITEM FOR FURTHER DETAILS.	TREY GALE	$44.59
2019-07-02	TECHNICIAN FOUND THE FRONT DIFFERENTIAL MOUNTING BUSHINGS TO BE BROKEN ON THE DRIVERS SIDE. TECHNICIAN RECOMMENDS REPLACE THE DRIVERS SIDE BUSHING BRACKET AND RE CHECK.	ASHTON ORR	$414.97
Sub-total			$459.56
Shop Supplies			$29.87
Sub-total			$489.43
Total			$489.43

Payments

Total Payments To Date			$489.43
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap