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Start Date	Description	Technician	Amount
2019-07-10	BG - FLUSH - LONG LIFE COOLANT	ASHTON ORR	$82.78
Discount (10.00%)			-8.2780.00
2019-07-09	CUSTOMER STATES, THE VEHICLE WAS OVERHEATING WHILE DRIVING AND THEY NEVER HEARD THE FAN TURN ON. THEY CHECKED THE COOLANT AND IT WAS EXTREMELY LOW. THEY TOPPED OFF THE SYSTEM AND HAVEN'T HAD ANY ISSUES YET. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, THE SYSTEM IS GETTING UP TO TEMPERATURE AND THE FAN IS TURNING ON. WE PRESSURE TESTED THE SYSTEM AND DIDN'T FIND A LEAK, HOWEVER THE PRESSURE TESTER HOOKS UP ON THE RADIATOR CAP. WHEN THE TECH REMOVED THE CAP THE SEAL WAS BLOWN OUT. UPON FURTHER INSPECTION, ONE OF THE RADIATOR HOSES IS ABOUT 30 DEGREES COOLER THAN THE OTHER. TECHNICIAN BELIEVES THE THERMOSTAT IS STUCK PARTIALLY CLOSED CAUSING THE VEHICLE TO OVERHEAT WHICH CAUSED THE RADIATOR CAP SEAL TO BLOW OUT. TECHNICIAN RECOMMENDS REPLACING THE THERMOSTAT AND RADIATOR CAP. THEN RECHECKING IF THE ISSUE RETURNS.	ASHTON ORR	$163.12
Discount (10.00%)			-16.3120.00
Sub-total			$221.31
Shop Supplies			$14.39
Sub-total			$235.70
Tax ($6.52%)			$16.04
Total			$251.74
Total Discount			$24.59

Payments

Total Payments To Date			$251.74
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap