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Start Date	Description	Technician	Amount
2019-07-31	AIR FILTER REPLACEMENT (APPLIES TO MOST VEHICLES)	TYLER SPANGLER	$24.99
2019-07-31	COURTESY INSPECTION (FREE)	DALLAS MCINTYRE	$0.00
2019-07-30	CUSTOMER STATES, THERE IS A SQUEAK UPON ACCELERATION AND DECELERATION. PLEASE CHECK AND ADVISE. TECHNICIAN STATES, THERE IS AN EXHAUST LEAK COMING FROM ONE OF THE EXHAUST MANIFOLDS IF NOT BOTH (LOCATED RIGHT NEXT TO EACH OTHER IN THE VALLEY OF THE ENGINE). TECHNICIAN RECOMMENDS REPLACING BOTH OF THE EXHAUST MANIFOLDS AT THIS TIME SINCE THEY SEEM TO BE A COMMON ISSUE ON THESE ENGINES. ONCE WE START TO DISASSEMBLE THE TOP OF THE ENGINE WE CAN LOOK MORE CLOSELY AT THE OIL LEAK THAT WE BELIEVE IS COMING FROM THE TURBO AREA. TECHNICIAN NOTES, ONCE DISASSEMBLED WE FOUND SEVERAL LEAKS COMING FROM THE TURBO MOUNTING GASKET, THE QUICK CONNECT FITTINGS ON THE TURBO, THE COOLANT CROSSOVER PIPE ON BOTH SIDES AS WELL AS THE THERMOSTAT HOUSING AND UPPER RADIATOR HOSE. THE CUSTOMER WOULD LIKE TO ADDRESS ALL OF THOSE LEAKS IN THAT AREA AT THIS TIE.	TYLER SPANGLER	$2,554.95
2019-07-31	LIGHT BULB REPLACEMENT (1) - THIRD BRAKE LIGHT BULB.	TYLER SPANGLER	$11.99
Sub-total			$2,591.93
Hazardous Materials Disposal			$48.26
Shop Supplies			$49.11
Sub-total			$2,689.30
Tax ($7.25%)			$187.91
Total			$2,877.21

Payments

Total Payments To Date			$2,877.21
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap