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Start Date	Description	Technician	Amount
2019-08-23	ALIGNMENT - FRONT END		$74.99
2019-08-08	BG - OIL CHANGE - GOOD - RECOMMENDED SERVICE INTERVAL IS 3,000 MILES. PRICE DISPLAYED IS UP TO 5 QUARTS	TREY GALE	$49.99
2019-08-05	COURTESY INSPECTION (FREE)	JONI WALKER	$0.00
2019-08-05	CUSTOMER STATES THE TRANSMISSION IS SHIFTING ERRATIC, PLEASE CHECK AND ADVISE. TECHNICIAN TEST DROVE AND DUPLICATED THE ERRATIC SHIFT AND NOTED IT WAS MOST NOTICEABLE AROUND 40 MPH WHEN THE TRANSMISSION WAS IN 5TH GEAR AND LIGHTLY ACCELERATING TO CAUSE A DOWNSHIFT. TECHNICIAN CHECKED AND FOUND NO TRANSMISSION FAULT CODES STORED OR PRESENT. TECHNICIAN WAS INFORMED THE DEALERSHIP HAS ALREADY PERFORMED A TRANSMISSION ADAPTIVE RE LEARN PROCEDURE WITH NO NOTICEABLE CHANGE. TECHNICIAN MONITORED THE THROTTLE POSITION WHILE DRIVING AND FOUND TO BE WITHIN SPECIFIED LIMITS. TECHNICIAN CHECKED THE FLUID LEVEL AND FOUND IT TO BE ONLY VERY SLIGHTLY LOW AND IS DARK AND BURNT SMELLING. TECHNICIAN NOTED THE PROBLEM IS LIKELY AN INTERNAL FAULT AND WOULD RECOMMEND REPLACEMENT OF THE TRANSMISSION ASSEMBLY. THIS REPAIR INCLUDES REPLACEMENT OF THE TRANSMISSION WITH A RE-MANUFACTURED UNIT FROM HYUNDAI. THIS REPAIR CARRIES A 12 MONTH 12,000 MILE WARRANTY ON PARTS AND LABOR ONLY.	TREY GALE	$2,589.92
2019-08-08	LIGHT BULB REPLACEMENT (1) RIGHT LICENSE PLATE LIGHT.	TREY GALE	$11.99
2019-08-21	TECHNICIAN FOUND THE LEFT FRONT CV AXLE TO BE SEIZED INTO PLACE AND HAD TO BE DAMAGED IN ORDER TO REMOVE TO RETURN THE TRANSMISSION CORE. PLEASE INSTALL NEW CV AXLE SHAFT ON THE LEFT FRONT.	TREY GALE	$142.71
2019-08-05	TECHNICIAN NOTES; RIGHT LICENSE PLATE LIGHT IS OUT, TIRE TREAD ON FRONT TIRES IS NEARING WEAR BARS, REAR TIRES ARE CLOSE AS WELL, ENGINE OIL IS DARK, OIL SERVICE STICKER DOES NOT SEEM ACCURATE, TRANSMISSION FLUID IS DARK, FRONT BRAKE PADS ARE AT 7/32", REAR BRAKE PADS ARE AT 5/32".	JONI WALKER	$0.00
Sub-total			$2,869.60
Hazardous Materials Disposal			$48.26
Shop Supplies			$49.11
Sub-total			$2,966.97
Tax ($7.25%)			$208.05
FUEL			$25.00
Total			$3,200.02

Payments

Total Payments To Date			$3,200.02
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap