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Start Date	Description	Technician	Amount	Delete?	Decline?
2019-08-07	CUSTOMER STATES THERE IS A NOISE WHEN THE AC IS ON, PLEASE CHECK AND ADVISE. TECHNICIAN CHECKED AND FOUND THE NOISE TO BE COMING FROM THE COMPRESSOR. TECHNICIAN CHECKED THE PRESSURES AND ENSURED THE FANS ARE COMING ON. TECHNICIAN BELIEVES THE NOISE IS COMING FROM THE COMPRESSOR ITSELF WITH NO OUTSIDE INFLUENCE ON THE CAUSE. TECHNICIAN RECOMMENDS REMOVE COMPRESSOR WITH INTENT TO REPLACE AND INSPECT THE SYSTEM FOR METAL DEBRIS. IF THERE IS METAL PRESENT A COMPLETE KIT WILL BE REQUIRED INCLUDING FLUSHING THE SYSTEM. PRICE IS FOR COMPRESSOR ONLY, PRICE WILL INCREASE IF METAL IS FOUND.	RUSSELL HUDSON	$727.01	X	%
Sub-total			$727.01
Shop Supplies			$29.08
Sub-total			$756.09
Tax ($7.25%)			$52.71
Total			$808.80

KPI's

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KPI	Target	Actual	Gap