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Start Date	Description	Technician	Amount
2019-08-08	CUSTOMER STATES, THE CHECK ENGINE LIGHT IS ON. PLEASE CHECK AND ADVISE. TECHNICIAN PULLED CODES; P0201, P0204, P0206, P0207, P2146. TECHNICIAN NOTED THE ENGINE IS RUNNING VERY POORLY AS WELL. TECHNICIAN NOTED THESE CYLINDERS THAT ARE FAILING ARE ALL ON THE SAME FIRING GROUP. TECHNICIAN CHECKED THE PIGTAIL CONNECTORS FOR THE COMMON FAILURES ON CYLINDERS #2 AND #7. TECHNICIAN NOTED THE CONNECTIONS ARE GOOD AND HAVE ALREADY BEEN REPLACED ACCORDING TO THE GM BULLETIN. TECHNICIAN FURTHERED DIAGNOSIS AND FOUND THE WIRING HARNESS WHEN OHMS TESTED FROM THE FICM CONNECTOR THROUGH EACH INJECTOR ARE WITHIN SPECIFICATION. TECHNICIAN SUSPECTED TEH FUEL INJECTOR CONTROL MODULE (FICM) AS THE FAULT. TECHNICIAN VERIFIED THE CORRECT POWERS AND GROUNDS TO THE FICM AND ALL ARE AS EXPECTED. TECHNICIAN REMOVED THE FICM AND CUSTOMER SENT OUT TO BE REFURBISHED, HOWEVER THE FICM WAS SENT BACK AND CUSTOMER WAS TOLD THERE IS NO FAULT. TECHNICIAN RE INSTALLED THE FICM AND THE CONCERN IS NOW GONE AND THERE ARE NO SYMPTOMS. CUSTOMER HAS BEEN INFORMED AND HAS DECIDED TO PICK UP THE TRUCK AND DRIVE TO SEE IF SYMPTOMS RETURN. FURTHER TESTING MAY BE REQUIRED.	DALLAS MCINTYRE	$102.17
Sub-total			$102.17
Shop Supplies			$6.64
Sub-total			$108.81
Tax ($7.25%)			$7.41
Total			$116.22

Payments

Total Payments To Date			$116.22
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap