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Start Date	Description	Technician	Amount	Delete?	Decline?
2019-08-07	CUSTOMER STATES, THE ENGINE STARTS OVERHEATING AFTER DRIVING FOR ABOUT 2 HOURS. TECHNICIAN NOTES, THE COOLING SYSTEM IS FULL AND APPEARS TO BE FREE OF LEAKS. TECHNICIAN RECOMMENDS REPLACING THE THERMOSTAT AT AN ATTEMPT TO FIX THE ISSUE ASSUMING THE THERMOSTAT IS STUCK PARTIALLY CLOSED. THEN RECHECKING FOR OTHER ISSUES IF THE PROBLEM RETURNS.	DALLAS MCINTYRE	$140.74	X	%
Sub-total			$140.74
Hazardous Materials Disposal			$4.22
Shop Supplies			$563
Sub-total			$150.59
Tax ($7.25%)			$10.20
Total			$160.79

KPI's

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KPI	Target	Actual	Gap