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Start Date	Description	Technician	Amount
2019-08-14	COURTESY INSPECTION (FREE)	ADAM EGBERT	$0.00
2019-08-14	CUSTOMER STATES THE ENGINE IS RUNNING ROUGH, PLEASE CHECK AND ADVISE. TECHNICIAN CHECKED AND DUPLICATED THE CONCERN. TECHNICIAN FOUND NO TROUBLE CODES PRESENT. TECHNICIAN TEST DROVE AND MONITORED CONTRIBUTION RATES AND FOUND ALL SIX CYLINDERS TO BE OUT OF SPECIFICATION. TECHNICIAN VISUALLY INSPECTED AND FOUND THERE ARE NO OTHER OBVIOUS SIGNS RELATED TO THE PROBLEM. TECHNICIAN RECOMMENDS REMOVE ALL SIX INJECTORS AND SEND OUT FOR TESTING WITH THE INTENTION OF REPLACING THEM. PLEASE CHECK AND ADVISE IF FURTHER ISSUES ARE FOUND DURING REPAIRS. INJECTOR TEST RESULTS CAME BACK WITH ONE INJECTOR TESTING BAD AND THE OTHER FIVE TEST GOOD. CUSTOMER WAS INFORMED AND WOULD LIKE TO ONLY REPLACE THE ONE INJECTOR THAT TESTED BAD AND RE INSTALL THE REMAINING INJECTORS WITH NEW COPPER SEALS. PLEASE INSTALL NEW FUEL INJECTOR IN CYLINDER #6. TECHNICIAN INSTALLED INJECTORS AND RE CHECKED TO FIND THE CONTRIBUTION RATES ARE NOW WITHIN LIMITS BUT THERE IS STILL A SLIGHT VIBRATION REMAINING. TECHNICIAN NOTED WITH THE CONTRIBUTION IN LIMITS THE DUAL MASS FLYWHEEL IS LIKELY THE CAUSE OF THE REMAINING PART OF THE VIBRATION. REMOVAL OF THE CLUTCH WOULD BE NECESSARY TO FURTHER ADDRESS.	TYLER SPANGLER	$1,166.42
2019-08-13	DIESEL - DODGE CUMMINS - PREMIUM OIL CHANGE SERVICE, SYNTHETIC BLEND OIL USED AND RECOMMENDED SERVICE INTERVAL OF 5,000 MILES.	KYLE METCALF	$89.99
Sub-total			$1,256.41
Shop Supplies			$49.11
Sub-total			$1,305.52
Total			$1,305.52

Payments

Total Payments To Date			$1,305.52
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap