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Start Date	Description	Technician	Amount
2019-08-28	BG - OIL CHANGE - BETTER (INCLUDES BG SYNTHETIC ADDITIVE) RECOMMENDED SERVICE INTERVAL IS 5,000 MILES. PRICE DISPLAYED IS UP TO 5 QUARTS.	TREY GALE	$59.99
2019-08-28	COURTESY INSPECTION (FREE)	TREY GALE	$0.00
2019-08-28	CUSTOMER STATES THE WINDSHIELD WASHER ON THE FRONT IS INOPERABLE, PLEASE CHECK AND ADVISE. TECHNICIAN FOUND A BROKEN LINE UNDER THE FENDER LINER, TECHNICIAN REPLACED BROKEN SECTION AND THE SYSTEM IS NOW WORKING AS DESIGNED.	TREY GALE	$20.43
2019-08-28	TECHNICIAN NOTES; FOG LIGHT IS BROKEN, TIRES ARE UNEVEN FROM FRONT TO REAR, TRANSMISSION FLUID IS DARK, BRAKE FLUID IS GREEN, POWER STEERING FLUID IS VERY DARK, CABIN AIR FILTER IS RECOMMENDED EVERY YEAR TO BE REPLACED, TUNE UP IS RECOMMENDED BY MILES, VALVE COVER IS LEAKING, SHOCKS AND STRUTS NOTED ONLY DUE BY MILEAGE, FRONT BRAKE PADS ARE AT 8/32", REAR BRAKE PADS ARE AT 5/32", FUEL FILTER IS DUE BY MILES.	TREY GALE	$0.00
Sub-total			$80.42
Hazardous Materials Disposal			$4.42
Shop Supplies			$523
Sub-total			$90.07
Tax ($7.25%)			$583
Total			$95.90

Payments

Total Payments To Date			$95.90
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap