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Jobs

Start Date	Description	Technician	Amount
2019-09-06	**OPTIONAL** ENGINE INSTALL KIT - PULL NEW SPARK PUGS FROM OLD ENGINE (AND 1 NEW SPARK PLUG), SERPENTINE BELT, UPPER RADIATOR HOSE, AND PULL LOWER RADIATOR HOSE FROM OLD ENGINE, AND NEW WATER PUMP.	TYLER SPANGLER	$482.71
2019-09-05	CUSTOMER STATES, THEY STARTED THE VEHICLE AND IT HAD A JERKY IDLE. THEY PUT IT IN GEAR AND THAT ISSUE WENT AWAY. THEY STARTED DRIVING ON THE FREEWAY AND HEARD A NOISE THAT SOUNDED LIKE PLASTIC CLANKING AROUND UNDER THE HOOD. THERE WAS ALSO A MESSAGE THAT CAME UP SAYING SERVICE A/C. THEY GOT OFF THE FREEWAY AND THE TEMPERATURE GAUGE DROPPED TO COLD THEN THE VEHICLE DIED AND WON'T RESTART. PLEASE CHECK AND ADVISE. TECHNICIAN STATES, THE UPPER RADIATOR HOSE WAS DISCONNECTED FROM THE RADIATOR AND THE INLET ON THE RADIATOR IS BROKEN WHERE THE HOSE CLAMP SITS. WE DISASSEMBLED THE ENGINE AND WERE ABLE TO FIND COOLANT IN THE IGNITION CYLINDERS AND SPARK PLUG HOLES. TECHNICIAN RECOMMENDS REPLACING THE ENGINE WITH A USED ENGINE THAT HAS 48,000 MILES AND WILL CARRY A 12 MONTH 12,000 MILE WARRANTY. AS WELL AS A NEW RADIATOR THAT WOULD CARRY OUR STANDARD 3 YEAR 36,000 MILE WARRANTY.	TYLER SPANGLER	$4,771.03
2019-11-12	STATE - EMISSIONS TEST (ONLY)*	TYLER SPANGLER	$35.00
Sub-total			$5288.74
Hazardous Materials Disposal			$48.26
Shop Supplies			$49.11
Sub-total			$5386.11
Tax ($7.25%)			$380.90
TOW CHARGE			$70.00
Total			$5837.00

* Items marked with a red asterisk are not taxed.

Payments

Total Payments To Date			$5837.00
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap