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Start Date	Description	Technician	Amount
2019-09-12	BG - OIL CHANGE - GOOD - RECOMMENDED SERVICE INTERVAL IS 3,000 MILES. PRICE DISPLAYED IS UP TO 5 QUARTS	TYLER SPANGLER	$49.99
2019-09-12	COURTESY INSPECTION (FREE)	TYLER SPANGLER	$0.00
2019-09-12	CUSTOMER STATES, THE VEHICLE IS OVERHEATING WHILE DRIVING. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, THE TENSIONER PULLEY FOR THE WATER PUMP SERPENTINE BELT CAME APART AND DAMAGED THE SERPENTINE BELT. THE WATER PUMP ISN'T LEAKING AND IS ABLE TO BE TURNED BY HAND, BUT THE PULLEY IS DAMAGED. TECHNICIAN RECOMMENDS REPLACING THE SERPENTINE BELT, TENSIONER PULLEY, AND WATER PUMP PULLEY.	TYLER SPANGLER	$345.69
2019-09-12	TECHNICIAN NOTES, THE LEFT VALVE COVER GASKET IS LEAKING AND THE CAM SHAFT SEAL IS AS WELL. BOTH SHOULD BE REPLACED. WE HAVE PREVIOUSLY REPLACED THE VALVE COVER GASKET, WE WILL REPLACE THE VALVE COVER GASKET UNDER WARRANTY, THE CAM SHAFT SEAL WILL JUST BE THE COST OF THE PART WITH NO ADDITIONAL LABOR.	TYLER SPANGLER	$31.48
Sub-total			$427.16
Shop Supplies			$27.77
Sub-total			$454.93
Tax ($7.25%)			$30.97
Total			$485.90

Payments

Total Payments To Date			$485.90
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap