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Start Date	Description	Technician	Amount
2019-09-13	CUSTOMER STATES, THE CHECK ENGINE LIGHT IS ON. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, THERE WERE TWO CHECK ENGINE LIGHT CODES - P0016 FOR CKP-CMP SENSOR, RIGHT HAND CORRELATION. AND P0022 FOR CMP TIMING OVER RETARDED LEFT HAND. BOTH ARE TIMING RELATED CODES, AFTER DOING RESEARCH ON THESE CODES IT IS POSSIBLE THAT THE WATER PUMP IS LEAKING BEHIND THE TIMING COVER CAUSING THE TIMING CHAIN TO JUMP TIMING. TECHNICIAN STATES, WHEN THE WATER PUMP LEAKS BEHIND THE TIMING COVER IT LEAKS INTO THE CRANK CASE AND CAN CAUSE INTERNAL ENGINE DAMAGE, THE ENGINE OIL DOES LOOK MILKY LIKE IT HAS COOLANT IN THE OIL. TECHNICIAN RECOMMENDS DRAINING THE ENGINE OIL OUT, AND PRESSURE TESTING THE COOLING SYSTEM TO SEE IF COOLANT DRAINS OUT OF THE ENGINE OIL DRAIN PLUG. - AFTER PRESSURE TESTING THE SYSTEM WITH THE DRAIN PLUG OUT, THE COOLANT STARTED COMING OUT OF THE ENGINE DRAIN PLUG. TECHNICIAN STATES, THERE A COOLANT LEAK COMING FROM THE WATER PUMP BEHIND THE TIMING COVER. TECHNICIAN RECOMMENDS DISASSEMBLING THE ENGINE TO INSPECT THE WATER PUMP AREA AND VERIFY NOTHING ELSE IS DAMAGED. THE CUSTOMER HAS DECLINED FURTHER REPAIRS AT THIS TIME.	TREY GALE	$122.12
Sub-total			$122.12
Shop Supplies			$7.94
Sub-total			$130.06
Tax ($7.25%)			$885
Total			$138.91

Payments

Total Payments To Date			$138.91
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap