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Start Date	Description	Technician	Amount
2019-10-03	BG - OIL CHANGE - BETTER (INCLUDES BG SYNTHETIC ADDITIVE) RECOMMENDED SERVICE INTERVAL IS 5,000 MILES. PRICE DISPLAYED IS UP TO 5 QUARTS.	TREY GALE	$59.99
2019-09-16	COURTESY INSPECTION (FREE)	TREY GALE	$0.00
2019-09-16	CUSTOMER STATES THE TRANSMISSION IS NOT SHIFTING PROPERLY AND THE CHECK ENGINE LIGHT IS ON. PLEASE CHECK AND ADVISE. TECH CHECKED AND DUPLICATED THE CONCERN. TECH PULLED THE CODES AND FOUND CODE PP0752-SHIFT SOLENOID 1 VALVE PERFORMANCE-STUCK ON. TECHNICIAN RECOMMENDS REMOVING THE TRANSMISSION CONTROL MODULE AND CHECKING THE MODULE. AFTER CHECKING TECHNICIAN FOUND SEVERAL SCREENS ON THE MODULE TO BE MISSING. TECHNICIAN RECOMMENDS REPLACING THE MODULE AND RECHECKING IF THE ISSUE RETURNS. AFTER REPLACING THE MODULE AND HAVING IT REPROGRAMMED. TECHNICIAN STATES, THE SHIFTING ISSUE IS FIXED.	DALLAS MCINTYRE	$1,359.22
2019-10-03	REAR BRAKE PAD STANDARD REPLACEMENT, CHECK AND MEASURE ROTORS, CLEAN AND LUBRICATE CALIPERS AND SLIDERS. (MUST VERIFY APPLICATION AND PRICING APPLIES TO SELECTED VEHICLE)	TREY GALE	$149.99
Sub-total			$1,569.20
Shop Supplies			$49.11
Sub-total			$1,618.31
Tax ($7.25%)			$113.77
FUEL			$25.00
Total			$1,757.08

Payments

Total Payments To Date			$1,757.08
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap