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Jobs

Start Date	Description	Technician	Amount
2019-09-17	CUSTOMER STATES, THE TRANSMISSION GOES INTO NEUTRAL RANDOMLY WHEN DRIVING IN 4TH AND 5TH GEAR. THE SERVICE 4X4 ALSO COMES ON. TECHNICIAN STATES, THERE WAS A CODE C0327 FOR THE ENCODER MOTOR SENSOR. TECHNICIAN DISASSEMBLED THE TRANSFER CASE AND FOUND DAMAGE TO THE SMALL SHIFT FORK. TECHNICIAN BELIEVES THE ENCODER MOTOR WASN'T GOING INTO A FULL RESTING POSITION CAUSING ADDED STRESS ON THE SMALL SHIFT FORK AND DAMAGING IT. WE WILL WARRANTY THE DAMAGE DONE TO THE TRANSFER CASE ON THE SMALL SHIFT FORK. BUT THE CUSTOMER WILL BE RESPONSIBLE FOR THE COST OF THE NEW ENCODER MOTOR AND SENSOR.	TYLER SPANGLER	$352.30
Sub-total			$352.30
Tax ($7.25%)			$25.54
Total			$377.84

Payments

Total Payments To Date			$377.84
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap