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Start Date	Description	Technician	Amount
2019-09-18	COURTESY INSPECTION (FREE) - TECHNICIAN NOTES, THERE IS TWO ROCK CHIPS IN THE WINDSHIELD, BOTH OF THE LICENSE PLATE LIGHTS ARE BURNT OUT, THE ENGINE OIL IS 6,000 MILES OVERDUE ACCORDING TO THE STICKER, THE BRAKE FLUID IS DARK AND DUE FOR SERVICE, THE BRAKE PETAL FEELS SOFT AND THERE IS LIKELY AN ISSUE WITH A BRAKE CALIPER OR A MASTER CYLINDER, THE POWER STEERING FLUID IS DARK AND DUE FOR SERVICE, THE OIL PAN IS WET BUT NOT DRIPPING, THERE IS A POWER STEERING LINE THAT IS WET BUT NOT DRIPPING, THE AIR FILTER IS SLIGHTLY DIRTY, THE FRONT BRAKE PADS ARE AT 5/32", AND THE REAR BRAKE PADS ARE AT 7/32".	ASHTON ORR	$0.00
2019-09-18	CUSTOMER STATES, THE VEHICLE STUMBLES LIKE IT IS MISFIRING WHEN UNDER A LOAD PULLING A TRAILER OR GOING HEAVY THROTTLE UP HILLS. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, WE WERE UNABLE TO DUPLICATE THE CONCERN. TECHNICIAN RECOMMENDS PREFORMING AN ENGINE TUNE UP, AND RECHECKING IF THE ISSUE RETURNS.	ASHTON ORR	$627.33
2019-09-18	CUSTOMER STATES, THE VEHICLE WAS LEAKING OIL WHEN PULLING A TRAILER IN 4 LOW. PLEASE CHECK AND ADVISE. TECHNICIAN CHECKED AND FOUND THE DRIVERS SIDE ENGINE MOUNT TO BE LEAKING HYDRAULIC FLUID. TECHNICIAN RECOMMENDS REPLACING THE DRIVERS SIDE ENGINE MOUNT AND RECHECKING TO SEE IF ANY OTHER ISSUES. TECHNICIAN STATES, UPON DISASSEMBLY THERE WERE SEVERAL BROKEN EXHAUST MANIFOLD BOLTS THAT WILL CAUSE AN EXHAUST LEAK. THE CUSTOMER HAS BEEN INFORMED OF THE ISSUE AND HAS DECLINED FURTHER REPAIRS AT THIS TIME.	ASHTON ORR	$571.40
2019-09-19	CUSTOMER STATES, THERE IS A VIBRATION/ HUMMING NOISE WHEN GOING OVER 30 MPH AND THEY BELIEVE IT IS A WHEEL BEARING ISSUE. PLEASE CHECK AND ADVISE. *ALIGNMENT IS RECOMMENDED IN ADDITION TO THIS REPAIR, BUT IS NOT REQUIRED* THE CUSTOMER HAS BEEN INFORMED AND HAS DECLINED THE REPAIR AT THIS TIME.	ASHTON ORR	$0.00
Sub-total			$1,198.73
Shop Supplies			$49.11
Sub-total			$1,247.84
Tax ($7.25%)			$86.91
Total			$1,334.74

Payments

Total Payments To Date			$1,334.74
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap