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Start Date	Description	Technician	Amount
2019-09-19	CUSTOMER STATES THE VEHICLE IS LEAKING FUEL, PLEASE CHECK AND ADVISE. TECHNICIAN NOTED THE FUEL SYSTEM HAS RECENTLY BEEN REPLACED THROUGH OUR FACILITY. TECHNICIAN WAS ABLE TO DUPLICATE THE FUEL LEAK AND REQUIRED A LITTLE DISASSEMBLY OF THE EGR SYSTEM TO BETTER VIEW THE PROBLEM AREA. TECHNICIAN WAS ABLE TO DETERMINE THE FUEL IS LEAKING FROM THE FRONT SEAM OF THE CP4 INJECTION PUMP. TECHNICIAN RECOMMENDS REMOVE PUMP AND WARRANTY OUT PART WITH A NEW PUMP AND RE CHECK. TECHNICIAN STATES, WITH THE NEW PUMP IT WAS LEAKING OUT OF THE SAME SPOT AGAIN. MEANING WE HAVE TWO DEFECTIVE PUMPS. TECHNICIAN AGAIN REPLACED THE PUMP, AFTER PUTTING CLOSE TO 100 MILES ON THE VEHICLE. THERE HAS BEEN NO OTHER LEAKS, BUT THE CHECK ENGINE LIGHT DID COME BACK WITH THE CODE FOR THE FUEL PRESSURE RELIEF VALVE. WE HAD ORIGINALLY CLEANED THE VALVE, BUT WITH THE CODE COMING BACK TECHNICIAN IS RECOMMENDING REPLACING THE SENSOR. **THIS REPAIR IS GOING TO BE COVERED UNDER WARRANTY AT NO COST TO THE CUSTOMER, HOWEVER THE CUSTOMER WILL BE RESPONSIBLE FOR THE COST OF THE PART ON THE FUEL PRESSURE RELIEF VALVE.**	TYLER SPANGLER	$182.95
Sub-total			$182.95
Total			$182.95

Payments

Total Payments To Date			$182.95
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap