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Start Date	Description	Technician	Amount
2019-10-15	CUSTOMER STATES, THE VEHICLE WON'T START AND RUN. THEY BELIEVE IT IS CAUSED BY MISMATCHED VIN NUMBERS. THE ENGINE HAS BEEN SWAPPED FROM A 5.9 TO A 6.7 CUMMINS ENGINE. TECHNICIAN CHECKED AND FOUND THERE TO BE A LONG LIST OF COMMUNICATION CODES PRESENT IN NEARLY ALL MAIN MODULES. TECHNICIAN ALSO NOTED THE THEFT SYSTEM HAS BEEN ACTIVATED. TECHNICIAN RECOMMENDS BEGIN BY WRITING AND INSTALLING A KNOWN GOOD COMPATIBLE TUNE FOR THE INSTALLED ENGINE. TECHNICIAN INSTALLED TUNE AND FOUND THE ENGINE IS NOW STARTING AND RUNNING AS DESIGNED. TECHNICIAN NOTED THE ABS LIGHT, AND AIR BAG LIGHTS ARE ON. CUSTOMER HAS BEEN INFORMED OF THE WARNING LIGHTS AND WOULD LIKE US TO PROCEED TO DIAGNOSE THE ADDITIONAL LIGHTS. AFTER FURTHER INVESTIGATION TECHNICIAN FOUND THE MENTIONED REMAINING WARNING LIGHTS TO BE ON WITH ERROR AND SERIAL DATA RELATED CODES. TECHNICIAN PROGRAMMED AFFECTED MODULES WITH CHRYSLER COMPATIBLE SCAN TOOL AND FOUND THE ERROR CODES TO CLEAR AND STAY GONE AFTER A TEST DRIVE.	LUKE HARRISON	$214.11
2019-10-21	EFI LIVE - DODGE CUMMINS 2006-2009 SINGLE STAGE TUNE	LUKE HARRISON	$375.00
2019-12-17	TECHNICIAN FOUND THE DRIVERS DOOR LOCK TO BE FUNCTIONING AS DESIGNED, BUT THE REMAINING THREE LOCKS WILL LOCK BUT NOT UNLOCK, PLEASE CHECK AND ADVISE. TECHNICIAN CHECKED AND FOUND THERE TO BE A SIGNAL WIRE FROM THE DRIVERS MASTER SWITCH THAT SENDS A SPECIFIED VOLTAGE TO THE CLUSTER TO LOCK AND UNLOCK AND THE INSTRUMENT CLUSTER IS RESPONSIBLE TO SEND VOLTAGE TO EACH DOOR LOCK ACTUATOR BASED OFF THE INPUT FROM THE MASTER SWITCH. TECHNICIAN VERIFIED THE MASTER SWITCH SIGNAL IS CORRECT ALL THE WAY TO THE CLUSTER. TECHNICIAN FOUND THE LOCK SIGNAL TO BE SENDING FROM THE CLUSTER BUT THE UNLOCK SIGNAL IS NOT SENDING TO THE THREE INOPERATIVE LOCK ACTUATORS. TECHNICIAN VERIFIED POWERS AND GROUNDS TO THE CLUSTER AND FOUND ALL TO BE PRESENT. TECHNICIAN MANUALLY ACTUATED THE INOPERATIVE ACTUATORS FROM THE CLUSTER CONNECTOR AND FOUND THEM ALL TO BE OPERATING. TECHNICIAN NOTES THE CLUSTER HAS A STICKER ON IT INDICATING SOMEONE HAS RE BUILT IT AT ONE POINT. TECHNICIAN STATES THE FAULT IS IN THE INSTRUMENT CLUSTER. TECHNICIAN RECOMMENDS REPLACE THE INSTRUMENT CLUSTER AND PROGRAM TO VEHICLE.	LUKE HARRISON	$139.11
2019-12-02	TECHNICIAN FOUND THE SEAT BELT LIGHT TO BE ALWAYS ON EVEN WHEN THE SEAT BELT IS CONNECTED, PLEASE CHECK AND ADVISE. TECHNICIAN PERFORMED DIAGNOSIS ON THE CIRCUITS AND FIRST FOUND THE SEAT BELT BUCKLE SWITCH TO BE OPERATING AS DESIGNED. TECHNICIAN TRACED THE CIRCUIT BACK TO THE SIGNAL WIRE IN THE BACK OF THE CLUSTER AND FOUND IT TO BE PINNED INTO CAVITY 21 OF THE C3 CONNECTOR AND IT SHOULD BE IN CAVITY 20. TECHNICIAN REMOVED AND RE PINNED IN THE CORRECT LOCATION AND THE SYSTEM IS NOW WORKING AS DESIGNED.	RUSSELL HUDSON	$89.17
Sub-total			$817.39
Shop Supplies			$49.11
Sub-total			$866.50
FUEL			$25.00
Total			$891.50

Payments

Total Payments To Date			$891.50
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap