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Start Date	Description	Technician	Amount
2019-10-23	AIR FILTER CLEAN AND RE-CHARGE SERVICE - K&N	TYLER SPANGLER	$19.99
Discount (100.00%)			-19.990.00
2019-10-21	ALIGNMENT - FRONT END	AUSTIN KALLUNKI	$74.99
2019-10-21	CHEVROLET SILVERADO 2500HD FRONT END STEERING STEERING, PLEASE REPLACE THE IDLER ARM AND PITMAN ARM.	TYLER SPANGLER	$608.19
2019-10-18	COURTESY INSPECTION (FREE) - TECHNICIAN NOTES, THE WINDSHIELD IS CRACKED, THE EMERGENCY BRAKE DOESN'T HOLD, THE TRANSMISSION FLUID IS DARK AND DUE FOR SERVICE, THE COOLING SYSTEM HAS EXCESSIVE PRESSURE CAUSED BY A HEAD GASKET ISSUE, THE BRAKE FLUID IS GREEN AND DUE FOR SERVICE, THE POWER STEERING FLUID IS DARK AND DUE FOR SERVICE, THE AIR FILTER IS DIRTY, THE BATTERIES ARE FROM 2015, THERE IS SEVERAL COOLANT LEAKS COMING FROM THE WATER PUMP, CROSSOVER TUBE, AND RADIATOR, THE FRONT END STEERING HAS PLAY IN BOTH UPPER BALL JOINTS AS WELL AS THE IDLER AND PITMAN ARMS (THE PLAY IN THOSE COMPONENTS IS PREVENTING US FROM CHECKING THE OTHER FRONT END STEERING ITEMS), THE FRONT AND REAR BRAKE PADS ARE AT 10/32", THE FRONT DIFFERENTIAL IS DARK AND DUE FOR SERVICE AS WELL AS THE TRANSFER CASE.	TYLER SPANGLER	$0.00
2019-10-18	CUSTOMER STATES, THEY FILLED THE TANK FROM A TRANSFER TANK OUT OF THE BACK OF ANOTHER TRUCK. THEY DROVE IT DOWN TO ABOUT A QUARTER TANK AND THE VEHICLE STARTED RUNNING ROUGH, MAKING A KNOCKING NOISE, AND THE INJECTOR BALANCE RATES ARE READING BAD. PLEASE CHECK AND ADVISE. TECHNICIAN RECOMMENDS REMOVING THE FUEL FILTER AND INSPECTING FOR CONTAMINATED FUEL. AFTER REMOVING AND INSPECTING THE FUEL FILTER TECHNICIAN FOUND THE FUEL TO LOOK NORMAL. TECHNICIAN REINSTALLED THE FUEL FILTER THAT CAME OFF THE VEHICLE, AND CONTINUED DIAGNOSIS FINDING DAMAGE TO THE WIRING HARNESS FOR THE FUEL INJECTION CONTROL MODUEL (FICM) TECHNICIAN RECOMMENDS REPAIRING THE WIRING GOING TO THE FICM, AND RECHECKING IF THE ISSUE RETURNS.	TYLER SPANGLER	$554.68
2019-10-21	DIESEL - DURAMAX 2001-2010 WATER PUMP REPLACEMENT 6.6L	TYLER SPANGLER	$848.96
2019-10-21	TECHNICIAN NOTES, BOTH UPPER BALL JOINTS HAVE SEVERE MOVEMENT AND NEED REPLACEMENT. THE MOVEMENT IS BAD ENOUGH IN THE BALL JOINTS, IDLER AND PITMAN ARMS THAT WE CANT CHECK FOR MOVEMENT IN THE TIE ROD ENDS, AND WHEEL BEARINGS. TECHNICIAN RECOMMENDS REPLACING BOTH UPPER BALL JOINTS AND THE IDLER AND PITMAN ARMS BEFORE RECHECKING THE OTHER COMPONENTS.	TYLER SPANGLER	$452.73
2019-10-22	TECHNICIAN NOTES, ONCE THE IDLER, PITMAN AND BALL JOINTS WERE REPLACED WE WERE ABLE TO CHECK THE OTHER STEERING COMPONENTS AND FOUND BOTH INNER TIE ROD ENDS TO HAVE EXCESSIVE MOVEMENT AND SHOULD BE REPLACED AS WELL.	TYLER SPANGLER	$314.35
Sub-total			$2,853.91
Hazardous Materials Disposal			$48.26
Shop Supplies			$49.11
Sub-total			$2,951.28
Tax ($7.20%)			$206.91
Total			$3,158.19
Total Discount			$19.99

Payments

Total Payments To Date			$3,158.19
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap