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Start Date	Description	Technician	Amount
2019-10-21	CUSTOMER STATES THE BRAKE AND ABS LIGHTS ARE ON, PLEASE CHECK AND ADVISE. TECHNICIAN FOUND CODE U1041. TECHNICIAN BEGAN DIAGNOSIS ON CODE AND FOUND THE 12 VOLT POWER ON SUPPLY TO THE BRAKE CONTROL MODULE TO BE MISSING. TECHNICIAN FOUND THE SUPPLY FUSE TO BE MISSING ITS POWER AS WELL. TECHNICIAN CHECKED THE INPUTS TO THE FUSE BLOCK AND FOUND ONE OF THE POWER SIGNALS TO THE FUSE BLOCK TO BE MISSING AS WELL. TECHNICIAN AT THIS POINT NOTED THERE IS ALSO POWER MISSING TO THE BLOWER MOTOR, AND THE FRONT DIFFERENTIAL ACTUATOR. TECHNICIAN FURTHERED DIAGNOSIS AND FOUND THE MISSING SIGNAL COMES FROM THE IGNITION SWITCH. TECHNICIAN TESTED THE OUTPUT AT THE SWITCH AND FOUND IT TO BE MISSING FROM THE SWITCH. SIGNALS TO THE SWITCH WERE VERIFIED AS PRESENT AND THE IGNITION SWITCH IS PRESUMED SHORTED INTERNALLY. PLEASE REPLACE THE SWITCH, RE CHECK, AND PERFORM THEFT RELEARN PROCEDURE. TECHNICIAN PERFORMED REPAIRS AND NOTED THE 12 VOLT SIGNAL IS NOW PRESENT AND NO CODES OR SYMPTOMS HAVE RETURNED TO THE ABS MODULE, THE FOUR WHEEL DRIVE MODULE, OR THE BLOWER MOTOR.	RUSSELL HUDSON	$320.29
2019-10-18	PLEASE INSTALL CUSTOMER SUPPLIED RIGHT REAR EXTERIOR DOOR HANDLE AND NEW TAILGATE HANDLE WITH BEZEL.	ASHTON ORR	$89.17
Sub-total			$409.46
Shop Supplies			$26.61
Sub-total			$436.07
Total			$436.07

Payments

Total Payments To Date			$436.07
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap