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Start Date	Description	Technician	Amount
2019-12-02	BG - OIL CHANGE - FVP 0W-20 FULL SYNTHETIC PRICE DISPLAYED IS UP TO 6 QUARTS. RECOMMENDED SERVICE INTERVAL IS 5,000 MILES.	TREY GALE	$59.98
2019-12-02	COURTESY INSPECTION (FREE)	TREY GALE	$0.00
2019-12-02	CUSTOMER STATES, THE CHECK ENGINE LIGHT IS ON. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, THERE WERE STORED CODES FOR MISFIRES ON CYLINDERS 3 AND 4. PLEASE GIVE THE CUSTOMER THE OPTION TO PREFORM THE DIAGNOSIS OR TO TRY DOING A TUNE UP WITH SPARK PLUGS AND A PCV VALVE AS AN ATTEMPT TO FIX THE ISSUE. THE CUSTOMER HAS DECIDED TO TRY THE TUNE UP AS AN ATTEMPT TO FIX THE MISFIRE ISSUE KNOWING THE CODES COULD STILL RETURN.	TREY GALE	$374.54
2019-12-02	TECHNICIAN NOTES, THERE IS A LARGE POWER STEERING FLUID LEAK COMING FROM THE POWER STEERING PUMP. TECHNICIAN RECOMMENDS REPLACING THE POWER STEERING PUMP AND RECHECKING THE LEAK ON THE STEERING RACK TO ADDRESS THE SEVERITY OF IT.	TREY GALE	$537.10
2019-12-02	TECHNICIAN NOTES, WHEN WE WEN'T TO REMOVE THE IGNITION COILS TO REPLACE THE SPARK PLUGS TECHNICIAN FOUND THERE TO BE ENGINE OIL LEAKING INTO THE SPARK PLUG HOLES. TECHNICIAN RECOMMENDS REPLACING THE VALVE COVER GASKET SET WITH NEW SPARK PLUG SEALS.	TREY GALE	$327.01
Sub-total			$1,298.62
Shop Supplies			$49.11
Sub-total			$1,347.73
Tax ($7.25%)			$94.15
Total			$1,441.88

Payments

Total Payments To Date			$1,441.88
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap