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Start Date	Description	Technician	Amount
2019-11-06	CUSTOMER STATES, THE CHECK ENGINE LIGHT IS ON. PLEASE CHECK AND ADVISE. TECHNICIAN NOTED A RANDOM MULTIPLE MISFIRE CODE IS PRESENT, BUT THE ENGINE IS NOT CURRENTLY MISFIRING.	ASHTON ORR	$0.00
2019-11-06	CUSTOMER STATES, THE VENTS DON'T BLOW HOT AIR. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, THE AIR DOOR ACTUATOR ISN'T MOVING TO ALLOW THE HOT AIR TO FLOW THROUGH THE CAR. TECHNICIAN ALSO NOTICED SOMEONE HAS REPLACED THE PIGTAIL GOING TO THE ACTUATOR AND USED CRIMP CONNECTORS TO CONNECT THE WIRES. THERE WAS A COUPLE OF CONNECTIONS THAT WEREN'T TIGHT AND PULLED OUT WHEN THE ELECTRICAL TAPE WAS REMOVED. TECHNICIAN RECOMMENDS REDOING ALL OF THE CONNECTIONS WITH SOLDER AND HEAT SHRINK, AND RECHECKING THE SYSTEM. TECHNICIAN FOUND AFTER REDOING THE CONNECTIONS THAT THE ACTUATOR NOW CLICKS WHEN IT IS PLUGGED IN, BUT FAILS TO FUNCTION. TECHNICIAN RECOMMENDS REPLACE THE ACTUATOR AND RE CHECK. AFTER REPLACING THE ACTUATOR TECHNICIAN CAN MANUALLY MOVE THE ACTUATOR NOW BUT THE SWITCH WILL NOT CONTROL IT. TECHNICIAN FURTHERED DIAGNOSIS TO FIND AN ADDITIONAL FAULT IN THE TEMPERATURE CONTROL SWITCH. TECHNICIAN RECOMMENDS REPLACE THE SWITCH AND RE CHECK. AFTER REPLACING THE SWITCH TECHNICIAN RE CHECKED AND FOUND THE SYSTEM IS NOW WORKING AS DESIGNED.	RUSSELL HUDSON	$249.00
Sub-total			$249.00
Shop Supplies			$16.19
Sub-total			$265.19
Tax ($7.25%)			$18.05
Total			$283.25

Payments

Total Payments To Date			$283.25
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap