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Start Date	Description	Technician	Amount
2019-11-12	COURTESY INSPECTION (FREE)	ASHTON ORR	$0.00
2019-11-12	CUSTOMER STATES, THERE IS A NOISE COMING FROM THE ENGINE. PLEASE CHECK AND ADVISE. TECHNICIAN CHECKED AND FOUND THE NOISE TO BE COMING FROM THE BELT AREA. TECHNICIAN REMOVED THE SERPENTINE BELT TO START NARROWING DOWN THE SOURCE AND NOTED THE NOISE IS STILL PRESENT. AFTER LISTENING WITH THE SERPENTINE BELT OFF TECHNICIAN NOTED THE NOISE IS MOST NOTICEABLE UNDER THE TIMING COVER AREA NEAR WHERE THE TENSIONER IS LOCATED. TECHNICIAN RECOMMENDS REMOVE THE TIMING BELT COVER TO FURTHER INSPECT. CUSTOMER HAS BEEN INFORMED OF THE ABOVE LISTED ITEMS AND HAS DECLINED FURTHER REPAIRS AT THIS TIME.	ASHTON ORR	$44.59
Sub-total			$44.59
Shop Supplies			$2.90
Sub-total			$47.49
Tax ($7.24%)			$3.23
Total			$50.72

Payments

Total Payments To Date			$50.72
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap