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Invoice #25604 for
(Diane Roscoe)
8-827-510-8063
2006 Cadillac Dts
Not yet Run
Writer:
None
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Add Hazmat?:
No
Yes
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No
Yes
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Description
Technician
Amount
2019-11-18
CUSTOMER STATES, THERE IS A HESITATION/MISFIRE FEELING AT AN IDLE WITH THE VEHICLE IN GEAR. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, THERE IS A HISTORY OF MISFIRE ON CYLINDER 2. WE SWAPPED THE SPARK PLUG TO CYLINDER 4 AND THE COIL TO A DIFFERENT CYLINDER AND THE MISFIRE ONLY CAME BACK AS A HISTORY MISFIRE. TECHNICIAN RECOMMENDS REPLACING THE REMAINING SIX SPARK PLUGS THAT WEREN'T REPLACED ON THE PREVIOUS INVOICE UNDER WARRANTY, BEFORE RECHECKING TO SEE IF THE ISSUE RETURNS. AFTER REPLACING THE SPARK PLUGS UNDER WARRANTY AT NO COST TO THE CUSTOMER. TECHNICIAN STATES, NO MISFIRE HAS COME BACK AT THIS TIME. WE WOULD LIKE TO PUT MORE MILES ON THE VEHICLE TO VERIFY IT WON'T HAVE ANOTHER ISSUE, BUT THE VEHICLE IS OUT OF FUEL. THE CUSTOMER HAS DECLINED US PUTTING FUEL IN TO VERIFY THE ISSUE RETURNS. THEY WILL NEED TO BRING IT BACK IF THE ISSUE RETURNS.
ASHTON ORR
$0.00
Sub-total
$0.00
Total
$0.00
Fee
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$0.00
Balance Remaining
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