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Start Date	Description	Technician	Amount	Delete?	Decline?
2019-12-03	COURTESY INSPECTION (FREE)	ASHTON ORR	$0.00	X	%
2019-12-03	CUSTOMER STATES, THE CHECK ENGINE LIGHT IS ON. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, THERE WERE TWO CODES STORED THE FIRST FOR A COLD START AND ROUGH IDLE ISSUE, THE SECOND CODE IS FOR FUEL TRIM CYLINDER BALANCE BANK 1. TECHNICIAN FOUND CYLINDER #7 TO BE MISFIRING AS WELL. TECHNICIAN STATES, THIS YEAR OF VEHICLE IS COMMON FOR INJECTOR ISSUES THAT WOULD BE RELATED TO THE FUEL TRIM CODE AND LIKELY THE COLD START ROUGH IDLE CODE AS WELL. TECHNICIAN RECOMMENDS REPLACING THE FUEL INJECTOR AND FUEL RAIL SEALS. BEFORE RECHECKING FOR OTHER POSSIBLE ISSUES.	ASHTON ORR	$558.51	X	%
Sub-total			$558.51
Shop Supplies			$22.34
Sub-total			$580.85
Tax ($7.25%)			$40.49
Total			$621.34

KPI's

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KPI	Target	Actual	Gap